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OnePoint HCM - HR Software

OnePoint HCM Reviews in June 2025: User Ratings, Pros & Cons

Managing HR, Simplified. OnePoint HCM.

4.5

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OnePoint HCM Reviews & Ratings

4.5

Very Good

Based on 130 ratings & 63 reviews

Rating Distribution

Excellent

(43)

Very Good

(14)

Good

(3)

Poor

(1)

Terible

(2)

Expert's Review

Over the past year, OnePoint HCM has consistently proven to be a robust and reliable human capital management solution, earning high praise from users for its comprehensive functionality and stellar customer service. One of its standout features is its "all-in-one" design, which seamlessly integrates payroll, time and attendance, onboarding, and other HR ...Read more

OnePoint HCM pros and cons

  • Comprehensive "all-in-one" HCM platform simplifying HR, payroll, and time management processes.

  • Intuitive and user-friendly interface with step-by-step guidance, particularly for payroll and time tracking.

  • Exceptional customer service, featuring responsive, proactive, and knowledgeable staff consistently praised by users.

  • Highly configurable system tailored to unique organizational needs, including robust reporting and customization options.

  • Some users report the system has minor "kinks" or bugs to be worked out in certain modules.

  • Occasional complaints about the user interface (UI) being less intuitive for some workflows.

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Showing 51-60 out of 63

AU

Anonymous User

06/12/18

5 out of 5

"Finance Admin./HR Coordinator"

What do you like best about OnePoint HCM? I like the customer service, the reports are easy to draw up or use., easier to reconcile and find errors if any, and that the employees retrieve their own pay statements, w-2, and change their address. I like the open enrollment too, very easy to choose by doctors and/or plans.

AU

Anonymous User

06/12/18

5 out of 5

"Best HRIS/Payroll system I've worked with"

What do you like best about OnePoint HCM? Real-time timeclock punches reflecting on admin desktop, ability to manipulate fields and include on reports, by far the best customer service reps in the business

SB

Scott B

06/12/18

5 out of 5

"Strong System and Support"

What do you like best about OnePoint HCM? The support team and the software are amazing. What do you dislike about OnePoint HCM?

AU

Anonymous User

06/12/18

3.5 out of 5

"The product is very user friendly"

What do you like best about OnePoint HCM? That I can log in anywhere and use it. It make it easy from an admin side of things. What do you dislike about OnePoint HCM?

AU

Anonymous User

06/12/18

3.5 out of 5

"Best customer service out there. System could use help. "

What do you like best about OnePoint HCM? Their customer service is the best part of their system. You have a true One Point of contact for all of your needs. Very responsive and easy to work with.

NV

Nora V

06/12/18

5 out of 5

"Great relationship and easy to work with"

What do you like best about OnePoint HCM? Our contact person Denise is always very patient with all of our needs What do you dislike about OnePoint HCM?

AU

Anonymous User

06/12/18

5 out of 5

"Finance Admin./HR Coordinator"

What do you like best about OnePoint HCM? I like the customer service, the reports are easy to draw up or use., easier to reconcile and find errors if any, and that the employees retrieve their own pay statements, w-2, and change their address. I like the open enrollment too, very easy to choose by doctors and/or plans.

AU

Anonymous User

06/12/18

4 out of 5

"Like the overall product, service, and experience."

What do you like best about OnePoint HCM? Simplies payroll, reporting, and time keeping. What do you dislike about OnePoint HCM?

NS

Nicole S

06/12/18

5 out of 5

"The Best Support Team"

What do you like best about OnePoint HCM? I love that when faced with either a general question or an immediate need, that my support team is prompt in answering my questions thoroughly, and not just completing the task at hand. I appreciate their instruction as opposed to handling things on their end with no explanation of how to carry on in the future!

AU

Anonymous User

06/12/18

3.5 out of 5

"Does the job"

What do you like best about OnePoint HCM? I like the personal interactions with my support reps over the last 4 years. What do you dislike about OnePoint HCM?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].