ON24 Reviews in September 2026: User Ratings, Pros & Cons

Great product for all your webinar needs

What do you like best? The team at ON24, from account managers to the production team are top notch. Setting up webinars is easy to do and navigate and the console interface helps you keep on task for a successful meeting. What do you dislike? Until we are able to handle some of the production aspects of the overall meeting experience the costs will be a bit higher than we would like. We need to make a bit of an investment on our end to bring the costs inline. Recommendations to ...

A Great Platform to consider

What do you like best? I have been running webinars for the last 5 years and one thing i like best about ON24 is the the ability to customize the look and feel of everything from the registration page to the audience view. Also the reporting is wonderful, i can report on just about everything which is great for understanding your audience. What do you dislike? It would be great to have the ability to user a pointer or some sort of highlight feature so that the speaker can highlight ...

On24 Works great!

What do you like best? Ease of use and great support from tech team when needed What do you dislike? I like pretty much everything, I wish we had the more expensive version of the platform, but even at the level we use, I love it Recommendations to others considering the product Great product! What business problems are you solving with the product? What benefits have you realized? Education and training (webinars

Great view for audience but not perfect

What do you like best? it is the best webinar software out there What do you dislike? when time changes or switching to prerecording What business problems are you solving with the product? What benefits have you realized? We are using On24 mainly to engage our prospects and customers

Easy to use. Easy to create a scalable, global webinar program.

What do you like best? Simple to setup. Branded to our company. Marketo integration makes reporting to the organization easy. What do you dislike? No complaints. Product used to have some downtime issues, but haven't experienced that for years. What business problems are you solving with the product? What benefits have you realized? Wanted a branded webinar platform that could handle large amounts of registration and attendance.

Love this webinar platform!!!

What do you like best? I have hosted live webinars since 2007 and the biggest challenge is for the audio component to work well for all of the participants. The audio with ON24 is simple to use, regardless of how attendees are joining us (computer, phone, tablet. This has made my job as a webinar moderator/host so much easier!!! I also like the immediate feedback that our sales team gets after the live AND recorded webinars. This provides them feedback that they can use to tailor their ...

Lead Nurturing, Training, Cross Selling, Business Development Oh My!

What do you like best? ON24 is an important part of our marketing mix. We use ON24 for internal webinars to increase cross-sell/serve opportunities with existing clients and to help our professionals learn about each other and other practices within our international firm. We also use ON24 for webinars to our clients and prospects to help them learn about new legislation, trending legal topics and general business topics that will impact their operations and bottom line. ON24 is very ...

Best Product in the Market

What do you like best? ON24's platform offers more than any other product on the market. Not only are the reporting features extensive, the engagement opportunities are endless. From surveys to polls to social media connection and more, users can interact during webinars on many levels, with the ability to share outside of the webinar. What do you dislike? We did have a bumpy start with some connection issues during live webinars, as well as some webcam functionality issues, but at ...

On24 has remained one of our best decisions when it comes to Marketing tools!

What do you like best? Gives us the ability to produce high quality webinars and promote our content with an extremely user friendly system. We've seen increased audience engagement across all our webinars since switching to On24. On24 has given us the ability to create several interactive touchpoints throughout our webinar which has proven to be key with user engagement. On24 reporting metrics has given us the ability to directly tie revenue to our webinar campaigns, Love the ...

Great Learning Resource

What do you like best? On24 is a great resource for those of us that like to keep up with new trends and learn continuously. Webinars that they offer are great and convenient way to do so. I like that you get friendly reminder in your email and also the topics they come up with. On the other hand it is a great resource for those wanting to generate more sales and engagement. What do you dislike? The learning curve is a bit steep for just simple webinar tool, it is difficult to ...