ON24 Reviews in May 2025: User Ratings, Pros & Cons

Great experience, easy to use and stable

What do you like best? -The auto recording function is a great function for user who always forgot to record their own webinar. -User friendly interface - only allows people who has registered to login the webinar, people who did not register are forced to register and provide the contact info. This is very good for us to track the leads. What do you dislike? There is not test function for user who want to run a webinar for checking purpose only. If the event time not yet ...

Intuitive process with a lot of extras!

What do you like best? My favorite part is the reporting capabilities and the CRM integration. What do you dislike? The one thing I really wish we could do is pick lists on the registration pages. What business problems are you solving with the product? What benefits have you realized? It's much easier now to track attendees live and on-demand. With our prior service, sharing recordings were much harder.

Cutting Edge Technology and Exemplary Customer Service

What do you like best? Customer service! There is always someone available to answer any questions I have regarding the platform. I love the different widgets at my disposal. The ability to customize and clone webinar templates is wonderful! What do you dislike? I would like to have the ability to time speakers somewhere on the platform. Also find it odd that when people submit a question it disappears from their Q&A box, unless someone responds. I would like the ability to edit ...

On24 is the complete package

What do you like best? The ease of use and reporting capabilities are outstanding. What do you dislike? Not fully integrated into Hubspot which is fairly minor. What business problems are you solving with the product? What benefits have you realized? High quality, branded webinars at a fraction of the cost of working through publishers. Our average per webinar cost for On24 is less than $2,000. Working through publishers cost 10X that.

Best system by far

What do you like best? The ease of use of the system. I can set up a new webinar in less than 10 minutes. Also, appreciate the instant reporting feedback. What do you dislike? Still no "pointer" for presenters. Would like to be able to "kick" out competitors that have snuck thru registration prior to the event taking place. Currently we need to wait until they join in order to block them What business problems are you solving with the product? What benefits have you realized? On24 ...

On-demand feature meets our off-site dealer training requirements!

What do you like best? Our dealers love the option of watching a training webinar when they have time and the ease of use for their employees. The service technicians receive a link to the webinar registration page, click it, register and it takes them right to the webinar. We only have to set the webinar up once and it can be presented over and over again without using additional man hours to present. What do you dislike? The testing capabilities are weak. We would like to see a ...

On24, the future of webcasts

What do you like best? the interface and the ability to play videos and animations What do you dislike? The exporting of excel spreadsheets. You need to have the ability to choose what file format, .xls, etc. when exporting because I have to open and resave every single report and we do over 200 webcasts a year. Bring the pointer function back too. What business problems are you solving with the product? What benefits have you realized? connecting markets by educating our audiences.

Love On24's Customability

What do you like best? I love that On24 allows me to customize my console and make it match the branding of my company. It feels like a whole experience whenever someone attends my webinars. What do you dislike? Some of the latency issues are hard. When screen sharing we have had some problems with lag. We also dislike that bandwidth issues are so prominent. We know it's not On24s problem, per se, but I wish there was a way to decrease the bandwidth and keep the coolness factor. ...

Happy customer

What do you like best? The ease of use for the presenters and that the console is customizable to represent our own brand. What do you dislike? Integration between our Marketo landing pages and ON24. Sometimes the slides we upload look fine when recording, but look differently when presented. Wish we could record screen sharing in simulive webinars. Recommendations to others considering the product Get the full value by customizing as much as possible. What business ...

Engage your employees

What do you like best? I like that the console functionality is quick to learn and easy to use for both producers and presenters What do you dislike? I dislike that fact that a dial-in line is not included in our contract for attendees. Recommendations to others considering the product No Recommendations at this time What business problems are you solving with the product? What benefits have you realized? We are now able to offer more continuing education opportunities through ...