ON24 Reviews in May 2025: User Ratings, Pros & Cons

Unscrupulous Vendor- Look elsewhere

What do you like best? The technology/platform is the same as most other webinar services out there, unfortunately, the webinars are not producing results and the high cost of On24 has been deemed not a good return on our investment. We have also had a headache with dealing with them as a business and organization. What do you dislike? Business model and leadership are TERRIBLE! Major misalignment and communication internally with sales reps, customer success and higher up decision ...

Excellent virtual event platform

What do you like best? The reporting tools are excellent. Having a stand-alone reports link makes it very easy to share with campaign managers without having to give them access to my account. What do you dislike? Looking forward to the live video streaming quality increasing. What business problems are you solving with the product? What benefits have you realized? The amount of qualified and interested leads we have been able to capture have been very beneficial to the business. ...

ON24 is our go to platform for webcasts

What do you like best? I like how ON24 makes our webcasts looks professional and provide excellent tools to ensure success. What do you dislike? The dial-in phone line request is a hassle. It would be nice to make that available upon creating a webcast. What business problems are you solving with the product? What benefits have you realized? ON24 is instrumental in allowing us to connect with our customers and prospects.

In a Class of Its Own

What do you like best? Solid presentation platform and robust analytics. I think ON24 is in their own league; I know of no other platform built specifically for hosting and delivering webinars this well. My previous solution allowed me to share my screen, at my own peril. ON24 enables me to run a full program with meaningful engagement tracking and analytics. What do you dislike? Nothing. All good. It's a beautiful service. Recommendations to others considering the product n/a ...

The Industry Standard for Webinar

What do you like best? The system is highly reliable, so I have never had a production failure, which happened often with other platforms. I really like the Polling feature and the fact that the on-demand viewers update the polls ongoing. The UI is very modern. I like the event reporting and the performance benchmarking. What do you dislike? It looks slick and modern, but it uses Flash, which causes a small % of attendee failure. It does not allow attendees to speak questions to ...

ON24 provides a feature-rich app and responsive support at an affordable price.

What do you like best? ON24's straightforward interface for setting up webinars and the analytic features available during registration and after the webinar. What do you dislike? Training was brief and without enough real life "use cases" to prepare us for issues until we actually ran into situations where we had questions. Recommendations to others considering the product Give it serious consideration if you want the freedom to produce in-house webinars. What business problems ...

ON24 makes reporting easy

What do you like best? reporting is made super easy with the ON24 product. What do you dislike? in our instance, the integration with Eloqua can create some big hoops to jump through at first. What business problems are you solving with the product? What benefits have you realized? reliable webinar solutions

Overall my experience has been good.

What do you like best? Being able to customize the webcast, the support I get from the ON24 team. What do you dislike? Setup of webcast could be more user friendly. The language used on the setup form is not always easy to understand. I use ON24 once a quarter and every time I use the system it always feels like my first time. What business problems are you solving with the product? What benefits have you realized? Solving for efficient ways to communication with advisors. ...

Great Platform for b2b marketing

What do you like best? Very user-friendly, and are able to use the system for many different types of webinars within a company. What do you dislike? When switching from screen share - to present it can be a little slow/lag. What business problems are you solving with the product? What benefits have you realized? We are able to scale our marketing efforts and reach mass targets through webinars.

ON24 is the best webcast platform

What do you like best? I like the ability to customize each webcast on an individual basis What do you dislike? How you cannot have multiple accounts for each user. Anyone who has a login will see every single webcast and not just their region. Also, Integrating in China is extremely difficult. Recommendations to others considering the product Do it! What business problems are you solving with the product? What benefits have you realized? We now have the ability to track all ...