ON24 Reviews in June 2026: User Ratings, Pros & Cons

Great product, worth the price

What do you like best? We have used quite a few different webinar programs and this is by far the best that we have used. The interface is the most up-to-date (but still a little windows 2007, allows for easy running of the program itself, easy set-up in your marketing automation system, and easy connection to your CRM. I absolutely love it. Not too mention being able to include social integrations and links to other relevant content. It's the best experience for you the user and your ...

Does a decent job - questionable UI

What do you like best? ON24 looks really great from a viewer's perspective. I like how it automates the recording of all webinars and creates a tidy video for on demand. It also has a really great integration with Marketo, which is important for what we were using it. I also felt it reliably hosted videos, and I never really had a problem with the product not working. Also, the support is exceptional! I always got a quick and helpful response. What do you dislike? I don't really feel ...

Changing the way we train

What do you like best? The reason we went with On24 was for the broadcasting feature, and how easy it was to set up an event. We host between 25 and 35 live trainings a year, but up to a few years ago they were only for those would could travel to our facility. Our goal was to open the experience to a much larger audience through video, and On24 was the best solution. One of my biggest requirements when choosing a platform was the ease of use for our attendees. Between making it very ...

Great product , easy to use

What do you like best? i like all the customization that is offered from console pages to pre/post webinar emails What do you dislike? i wish there was a type of tutorial for the system that played in the 15 min prior to event launch What business problems are you solving with the product? What benefits have you realized? we offer continuing education certificates and the date changes to the date printed rather than staying on the date of the actual event. i wish the date would ...

Overall easy event generation; enjoy the platform and ability to track attendees

What do you like best? The event creation, reporting, and Q & A feature. What do you dislike? The screenshare can occasionally be glitchy. What business problems are you solving with the product? What benefits have you realized? An ability to offer and track attendance of webcasts.

ON24 is helping us create better webinars

What do you like best? Easy to use system that delivers a professional experience to your customer base/attendees. Customization gives us the ability to connect with customers with pre and post email communications. The on demand recording is very important to us, so the ability to provide a URL to the registration and ondemand recording is great. What do you dislike? We would definitely benefit from a more robust integration for marketo scoring Recommendations to others considering ...

For Professional webiniars, ON24 is a a step up from Webex and Adobe Connect

What do you like best? Intuitive iusability. All of my experiences with on24 have been low stress and easy to figure out. From day one of our deployment, it was clear how to do the basics and what potential there was for improvement over our experience with Webex. What do you dislike? #1 No enterprise/account-level metrics. The metrics for each session are great and easy to use. I would love to see this aggregated into an enterprise- or account-level interface for quick insights and ...

A Great Total Experience.

What do you like best? I love that ON24 is always innovating and bringing their product to the next level. They really listen to their users and area always rolling out new features to better enhance the platform. Setting up is easy once you have created some templates and the use of the dashboard is a wonderful tool to keep track of your performance. There are so many features that we haven't even begun to use but I know will help to create a better experience for both us and the user. I ...

Solid platform, each update makes it better and better

What do you like best? The analytics we are able to capture from our events were a tremendous improvement from our last solution. What do you dislike? They have been a little slow on some of their updates to the platform. For example, moving everything to HTML5 What business problems are you solving with the product? What benefits have you realized? We do so many events, so the analytics was really what solved a lot for us.

So many webcasts

What do you like best? Our company hosts over 500 webcasts per year. ON24 provides us with a swift, digital platform which makes creating and hosting webcasts incredibly easy. We don't have to worry about double booking a conference call line, and the recordings export to an MP4 format which makes it easier for our customers to access the education. Reporting breaks down between registrants vs. attendees, and then tells you how many people accessed the recording. What do you dislike? ...