ON24 Reviews in June 2026: User Ratings, Pros & Cons

ON24 is great for any size company. Highly recommend.

What do you like best? I love the ability to create pages that allow you to register for multiple webinars at once! Huge time saver. Also, great integration with Marketo and SFDC. What do you dislike? Audio usually doesn't work for 1-2 people each webinar, but it also may be issues on the user end. Recommendations to others considering the product You need to get it! I did a deep dive of big webinar providers out there, and ON24 is the best by far. What business problems are you ...

Best choice for webinar platform

What do you like best? - customer service is great - easy to make templates and create landing pages - easy reporting What do you dislike? - Wish it was easier for inituitive registration - landing pages have older look to them unless you splurge on the elite platform What business problems are you solving with the product? What benefits have you realized? we host 100+ webinars a year, so having an easy to use platform is super important

My Favorite Webinar Platform.

What do you like best? ON24 is very user-friendly. It has helped up build the foundation for a real webinar program at our company. ON24 gives you all the tools you need to take a boring webinar and make it more of an interactive conversation with your audience. The reporting capabilities are incredible too! What do you dislike? I wish there was a better way to edit the audio/video after you've recorded. Recommendations to others considering the product Do it! What business ...

Decent webcast software - old school interface

What do you like best? On24 is effective for blasting webcasts to large audiences. Also an option to live stream large events with a switch on site. What do you dislike? The interface is clunky and often refreshing the page is needed, even during small webinars with less than 500 attendees. Recommendations to others considering the product Take a look at some other platforms simultaneously so you can see the difference in the user experience. What business problems are you solving ...

Overpriced and outdated platform with Terrible Customer Service

What do you like best? The ability to pre-record the webinars in advance What do you dislike? The price, we ended up moving to another solution for virtually 1/3 the price. Also at the end of the contract, there is an auto renew, with no phone call. We had wanted to increase the numbers (you get a break and called 10 days after the auto renew and their attorney called our operations manager and threatened legal action. After 4 years and $100k in spend. I tried to reach out to the CEO ...

Great product, easy to use, good quality outc

What do you like best? The easy of use, flexibility of design of the console and the steps in general. Like the metrics report and engagement rates. I like the Polling and Simu-Live feature. Pretty happy overall What do you dislike? I had some issues with the live support. Some questions seem responded “by the book” without some analysis and investigation of the root cause. Recommendations to others considering the product Watch their webinars, you can learn a lot of how the system ...

Fairly Positive Experience

What do you like best? The interface for speakers and the audience works well. I stayed with ON24 because the speaker console is so easy for even unexperienced speakers to quickly understand and feel comfortable with the experience. It's positive that they listen to customer feedback to make edits such as making the move away from Flash. What do you dislike? The backend isn't quite as showstoping as the speaker console. A bit clunky. The reporting is adequate, but we prefer to use the ...

Nice platform for webinars

What do you like best? The integrations with Marketo and Salesforce are great, as are the reporting capabilities. Being able to create an audience console that is engaging with data to track exactly how audience members are interacting with us is invaluable as sales reps follow up post-webinar. What do you dislike? The fact that you have to pay extra for a phone bridge. Our current customer success manager is great but our previous customer success manager was lack-luster. ...

ON24 - seriously not bad!

What do you like best? I most enjoy their live chat that is available. There have been times where on a line webinar I've had to contact them for possible audio issues, and they jump on and handle the issue immediately. I use their chat all the time and everyone I've ever interacted with has been kind and helpful. I also enjoy how they are constantly looking at how to better their product, so that we get the most bang for our buck. So that we can improve our webinars or how we use ...

ON24 is excellent for webinars

What do you like best? I produce webinars every week. ON24 makes it super easy to record webinars and add live segments. What do you dislike? The reporting could be improved for surveys. Recommendations to others considering the product definitely recommend for anyone doing webinars. What business problems are you solving with the product? What benefits have you realized? It's for lead generation purposes.