ON24 Reviews in June 2026: User Ratings, Pros & Cons

Enterprise-level webinar platform that sets the standard

What do you like best? Ease of use. Customer Support. Presenter functionality. Analytics. Spectrum of functionality. Integrations with upstream/downstream systems for increased automation. What do you dislike? Hard to manage account usage across multiple business groups - reporting there can be improved. Recommendations to others considering the product: Have people on the team who can build expertise around planning and delivering webinars. Use it as part of your demand ...

Over-priced platform not user friendly, needs high bandwidth and the team are not helpful

What do you like best? The strong branding options, like the background and logo during the event itself. What do you dislike? Very overpriced platform, plus the whole pricing policy is unfair, the client has to pay for the number of viewers not for the capacity, so if the total views is more than my subscription even if they enter the event for seconds I has to pay for these extra. In general it is not a user friendly platform especially when it comes to setting up the event. ...

On24 is a great service in which we trust with >100 webinars a year! Surpasses the competition.

What do you like best? The attendee experience (no plug-in, links to click) , the customizable features (template, panels, links etc.) , the On-demand option as well as the real-time Reporting What do you dislike? The user-interface for presenters, it is not very user-friendly and looks ´bulky´ and complicated (although it isnt really..). Also flash often gives problems (users need to delete cache frequently) and can be unstable due to that, where presenters dont see slides and ...

ON24

What do you like best? The integration with Vuture into InterAction. What do you dislike? The reporting structure is somewhat difficult to pull complex reports. What problems are you solving with the product? What benefits have you realized? The manual need to export the RSVP or Attendee report and then import back into InterAction.

Mimicing face to face meetings with Webinars

What do you like best? ON24 is a great way to interact. Try it! What do you dislike? Requires training for presenters to use. What problems are you solving with the product? What benefits have you realized? We needed a way to mimic in person meetings during difficult times and ON24 enabled us to do just that; with success.

Good tech support, but lacking some features and functionality

What do you like best? Professional looking console, quick response to tech support tickets What do you dislike? No local number for Middle East countries, no background altering for webcam, flash required, inability to sort live question list, poor producer and user experience with simu-live events that roll into live. What problems are you solving with the product? What benefits have you realized? Use On24 to produce digital events that have replaced in-person events due ...

Very intuitive and easy to use, professional results

What do you like best? Ability to customise in an easy straight forward way. Very easy for speakers to record slides and to manage live sections. What do you dislike? There is no fast login for people that have already registered for one of our webinars. Be good to also look more like our site but think this upgrade is in process What problems are you solving with the product? What benefits have you realized? Great lead gen for customers, lead ranking is popular. Helps us ...

Mixing platforms and merging them together

What do you like best? The widgets and options of control that the audience gets for their experience is pretty cool. What do you dislike? I wish there was a way to edit how much of the webinar would get recorded. Guests are kicked out of their quizzes, resource lists and surveys during the live version. It would be good to let them complete these things during the live version during their own time. Also - the on24 email system gets blocked from firewalls, A LOT. Many ...

Easy to use system, gets the job done. Look forward to updates.

What do you like best? On24 is great for online seminars that involve single way communication. I like the ability to integrate video, polls, surveys and automatic certificates. What do you dislike? It is not easily integrated with our CRM therefore data transfer to our sales team is very manual. Would like the ability of more 2-way conversation between audience and presenters. What problems are you solving with the product? What benefits have you realized? Delivering ...

Great platform!

What do you like best? I love the many features that ON24 offers. There are so many customizations available that it's easy to make your event look exactly how you want it. It helps us look polished and professional! What do you dislike? Not everything is intuitive on the platform, and there is a fairly steep learning curve. Once you figure it out, however, it is pretty user friendly. What problems are you solving with the product? What benefits have you realized? Since the ...