ON24 Reviews in June 2026: User Ratings, Pros & Cons

Expanding Webcast Platform to Virtual Events

What do you like best? The ON24 platform has provided us the flexibility to get ongoing traction of our live webinars with on-demand engagements automatically. This platform has also been instrumental in converting from our in person user conference to a complete virtual conference this year. Again, the flexibility has been key from live webcasts, to semi-live, pre-recorded and on demand - exactly what we need to help our remote employees still provide valuable sessions to our customers ...

Great Features and Platform

What do you like best? I like how easy it is to use. The interface is really intuitive. What do you dislike? It is kind of expensive compared to other options we had considered. What problems are you solving with the product? What benefits have you realized? We use ON24 to produce a monthly industry related webinar. It is a great tool to track leads and how they are interacting with our content.

On24 provides end-to-end coverage to make your webinars a seamless, interactive experience.

What do you like best? Live chat support is a huge bonus to On24's existing features. Knowing I can access chat support to get quick answers and troubleshoot any problems gives me peace of mind when executing events. Their integration support team was also very prompt and super helpful when implementing upgrades to our account. They helped us navigate a complicated use case and made sure we had all of our ducks in a row. What do you dislike? File size requirements for uploading ...

Producer and Webinar Coordinator

What do you like best? It is very user friendly, from the producer side as well as the participant side. What do you dislike? Once uploaded to the site, PowerPoint presentations cannot be changed in any way. Presenters would like to have the ability to "point" to things on a slides or add arrows on the presentation. What problems are you solving with the product? What benefits have you realized? We have been using ON24 to deliver all of our training since the Federal ...

Webcast quality questionable, frustrating integration

What do you like best? The features of ON24 were very customizable. What do you dislike? It seems like we were sold on something that did not deliver. Feedback from the events team is that the webinar connection is unstable and would be constantly interrupted. The Pardot integration was more trouble than a benefit. Reporting did not show all the data, custom fields are not carried over, and campaigns cannot be attached. I had to do a lot of data cleanup work and, in the end, ...

Just scratching the surface of what it's capable of...

What do you like best? The ability to customize the console to deliver a tailored user experience is fantastic. Full flexibility and widgets that are easy to use and actually useful. Running events is easy and now that I've got a number under my belt I feel like I'm just sratching the surface of ON24 is capable of. What do you dislike? While the platform is very easy to use, there are some quirks with the platform. Sometimes there are delays in uploading presentations and videos ...

Great webinar platform

What do you like best? Seamless setup of webinars and integration with other business systems. Plus, they have robust analytics to help you understand your webinar attendees. The widgets they have make developing a interactive event very easy. What do you dislike? We always get customers that would like a dial in number, and while you can pay for this via On24, it can be expensive. Also, when you upload a presentation with slide notes and your presenter would like to use the slide ...

Best webinar platform I've used

What do you like best? The Elite Studio presenter's interface, the fact that it's all browser-based What do you dislike? There are some niggling improvements still to be made to Elite Studio, like the addition of avatars when not using camera and not having the producers shown for the audience. I also don't like the cost implications for having over 1000 attendees, and the inability to prevent people from joining and going over that limit. What problems are you solving with the ...

Excellent webinar system for delivering pre-recorded "live" and on-demand content!

What do you like best? LOVE that we can organize webinars well in advance, and finalize the pre-recorded content the day before. It ensures that we don't have technical/network glitches on the day of the "live" event, and if we want we can still roll to a live Q&A at the end. (Although live audio only, with a live webcam.) The fact that the on-demand version is automatically prepared and is the SAME LINK as the live webinar, ensures that all stats remain consistent and connected. And I ...

Professional Virtual Event Platform

What do you like best? ON24 provides a broad range of engagement tools to make the virtual event attendee experience interactive and engaging. Also, the reporting capabilities have allowed our company to provide our customers with robust sales leads and insights into the behaviors of the event attendees. What do you dislike? The quality of videos that can be uploaded and played through the system is fairly low (720 dpi) Recommendations to others considering the product: ...