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Omnisend - Marketing Automation Software

Omnisend Reviews in September 2026: User Ratings, Pros & Cons

Streamline your email marketing with ease.

4.67

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Starts from $16 / Month, also offers free forever plan

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Omnisend Reviews & Ratings

4.67

Excellent

Based on 587 ratings & 624 reviews

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Rating Distribution

Excellent

(507)

Very Good

(106)

Good

(7)

Poor

(3)

Terrible

(1)

Spotsaas Editor’s POV

Omnisend is built for e-commerce teams running email and SMS campaigns on Shopify, WooCommerce, or similar platforms. Before shortlisting, verify that your product catalog size and order volume fit within Omnisend's automation limits—the platform handles high-frequency sends well but may require custom configuration for stores with 50,000+ SKUs or real-time ...Read more

Omnisend pros and cons

  • Exceptional customer support praised for responsiveness, efficiency, and friendliness across the board.

  • Beginner-friendly interface with a modern design that requires minimal technical expertise.

  • Offers customizable templates for email, SMS, and push notifications.

  • Integrates with Shopify and WooCommerce.

  • Limited mobile-friendly options and optimizations for advanced design, potentially affecting the mobile user experience.

  • The range of features and customizations can be overwhelming for absolute beginners without proper guidance or onboarding.

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Showing 81-90 out of 624

AU

Anonymous User

02/10/22

5 out of 5

"Omnisend is brilliant"

What do you like best about Omnisend? I love Omnisend. It really motivates you in your email marketing by showing directly how emails are improving your sales. It's the best I've found to link to Shopify.

MR

Michael R

02/10/22

5 out of 5

"Omnisend experience"

What do you like best about Omnisend? Customer service is excellent. We scheduled a call and the representative gave me all the options so I could consider which package to go with.

LL

Lawrence L

02/10/22

5 out of 5

"Omnisend is an amazing bit of kit!"

What do you like best about Omnisend? How easy and simple it is to send out mailshots to all of our customers. The drag and drop aspect really makes life so easy to create a great-looking mailshot, we have been using it for quite a few years now and even new staff have be able to pick it up quickly.

BF

Brandon F

02/09/22

5 out of 5

"Great software and service!"

What do you like best about Omnisend? The easy integration with BigCommerce to provide automated emails for potential customers and customers, and lots of customizable options. The pop up forms and tracking everything is great.

MB

Marbe B

02/09/22

5 out of 5

"Great sales tools"

What do you like best about Omnisend? The automation works lovely. We have made more sales using practical workflows, like the abandoned cart. We love the pop-up and the dynamic sales discount codes.

LE

Lia Elzebir L

02/09/22

5 out of 5

"A complete master center for your emails"

What do you like best about Omnisend? I like that the templates are very updated. Also that it can combine with the brand colors or style. I like how easy it is to move the content block from one spot to another and how easy it is to upload images or videos.

AU

Anonymous User

02/08/22

5 out of 5

"Super nice email marketing provider"

What do you like best about Omnisend? The automated emails that help boost e-commerce sales with a one time setup only. You can create using the templates provided as well as the value of the product in terms of pricing

AU

Anonymous User

02/08/22

5 out of 5

"Omnisend is an all-in-one platform for all your marketing needs."

What do you like best about Omnisend? We love Omnisend's support team. They respond fast, and they only send detailed and relative information. We love that we can send Emails, Push notifications, and SMS simultaneously.

VS

Vybe S

02/08/22

5 out of 5

"Omnisend is a great tool to help businesses with automation and email marketing."

What do you like best about Omnisend? Simplicity and use-ability is our favorite thing about omnisend! What do you dislike about Omnisend?

VH

Victoria H

02/08/22

5 out of 5

"Thrilled with the Automations and Workflows!"

What do you like best about Omnisend? I've been using Omnisend for our business for a few months now and have been very impressed with all of the recommended workflows that are ready-built in the background. I've used these to set up automations for several different scenarios and have found these essential for our CRM. The automations are definitely what I like best about using Omnisend as they are incredibly efficient - do the work once and then the automations are regularly sent with no ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].