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9.2

Spot Score

Omnisend - Marketing Automation Software

Omnisend Reviews in May 2025: User Ratings, Pros & Cons

Streamline your email marketing with ease.

4.3

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Starts from $16/Month, also offers free forever plan

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Omnisend Reviews & Ratings

4.3

Very Good

Based on 1840 ratings & 624 reviews

Rating Distribution

Excellent

(507)

Very Good

(106)

Good

(7)

Poor

(3)

Terible

(1)

Expert's Review

Omnisend has garnered widespread praise over the past year as a standout email and SMS marketing platform, especially for e-commerce businesses. Its intuitive interface, easy setup process, and user-friendly features make it accessible for both seasoned marketers and beginners alike. Users consistently highlight its drag-and-drop email builder, visually appealing ...Read more

Omnisend pros and cons

  • Exceptional customer support praised for responsiveness, efficiency, and friendliness across the board.

  • Intuitive user interface with a modern design that is beginner-friendly and requires minimal technical expertise.

  • Features a variety of well-designed, customizable templates for email, SMS, and push notifications, catering to different needs.

  • Seamless integration with popular e-commerce platforms like Shopify and WooCommerce, enhancing functionality for online stores.

  • Limited mobile-friendly options and optimizations for advanced design, potentially affecting the mobile user experience.

  • The range of features and customizations can be overwhelming for absolute beginners without proper guidance or onboarding.

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Showing 621-624 out of 624

AH

Avery H.

08/10/16

4.5 out of 5

Definitely Prefer over Mailchimp

What do you like best? It is priced the exact same as Mailchimp but is a much better platform. We use it as an app through Bigcommerce which syncs with our customer list instantly. The email templates are easier to design, and the product picker allows you to select products on my site and it automatically pulls in the image, product name, product description and price. The campaign reports also show how much revenue we made from them. What do you dislike? I cannot crop an image ...

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05/29/16

2 out of 5

Excellent for a free plan

What do you like best? Very easy to use, and I have seen a moderate increase in sales. What do you dislike? I don't know that I would pay for their premium plan - 15,000 emails a month are plenty for my small business needs. It's free, so they do try to upsell. Recommendations to others considering the product Better than MailChimp overall - it's an easy change to make, and free for the basic plan! What business problems are you solving with the product? What benefits have you ...

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TK

Tom K.

03/31/16

5 out of 5

Easy to use. Effective platform for ecommerce

What do you like best? It is a great product, intuitive and easy to use. It's amazing software which helped us to re-engage customers, recover abandoned carts. Product Picker which let me add products and use them in newsletter with all information is amazing! What do you dislike? I wish we could send automated delivery updates, notify people when product back in stock. I hope their will add it soon. Recommendations to others considering the product I would strongly recommend ...

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SB

Sarah B.

07/14/15

4 out of 5

Nice personalised template and very good customer service :)

What do you like best? I am extremely satisfied with the custom template that Soundest has built for medigo.com It looks exactly the way we wanted it to look. It was a pleasure to deal with their customer service as they were always able to provide me with a helpful reply within 30 mins. What do you dislike? I am sure they will be able to make some improvements over time. I would prefer to be able to add my own URL parameters instead of auto-tagging. Also, it would be good to be able ...

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