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9.2

Spot Score

Omnisend - Marketing Automation Software

Omnisend Reviews in May 2025: User Ratings, Pros & Cons

Streamline your email marketing with ease.

4.3

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Starts from $16/Month, also offers free forever plan

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Omnisend Reviews & Ratings

4.3

Very Good

Based on 1840 ratings & 624 reviews

Rating Distribution

Excellent

(507)

Very Good

(106)

Good

(7)

Poor

(3)

Terible

(1)

Expert's Review

Omnisend has garnered widespread praise over the past year as a standout email and SMS marketing platform, especially for e-commerce businesses. Its intuitive interface, easy setup process, and user-friendly features make it accessible for both seasoned marketers and beginners alike. Users consistently highlight its drag-and-drop email builder, visually appealing ...Read more

Omnisend pros and cons

  • Exceptional customer support praised for responsiveness, efficiency, and friendliness across the board.

  • Intuitive user interface with a modern design that is beginner-friendly and requires minimal technical expertise.

  • Features a variety of well-designed, customizable templates for email, SMS, and push notifications, catering to different needs.

  • Seamless integration with popular e-commerce platforms like Shopify and WooCommerce, enhancing functionality for online stores.

  • Limited mobile-friendly options and optimizations for advanced design, potentially affecting the mobile user experience.

  • The range of features and customizations can be overwhelming for absolute beginners without proper guidance or onboarding.

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Showing 601-610 out of 624

BS

Brooke S.

03/28/18

3.5 out of 5

Good options

What do you like best? Pricing is pretty good for all the features they offer What do you dislike? The app tends to log you out often while you are working on something (not consistent and not every day, but when it's having these hick-ups it's horrible, as you lose everything you didn't' save before it does it. What business problems are you solving with the product? What benefits have you realized? All of our email campaigns

BG

Becky G.

03/23/18

4 out of 5

Omnisend

What do you like best? Emails look great and the program is simple to use. What do you dislike? Have not figured out how to auto pick products from my store. What business problems are you solving with the product? What benefits have you realized? Set up an automated flow of emails to clients

MZ

Marianne Z.

03/17/18

5 out of 5

Ease of use and effective, even for noobs

What do you like best? I love Omnisend! It's easy to use for a noob like me, and effective. I got decent results within the 14-day trial period. The rates are also much more affordable than most I've looked into. I'm sticking with Omnisend and recommending it to my family and friends who are both on startup like me, and a few who are already established. #omnisend #oldschoolersunite What do you dislike? here are no downsides I have encountered so far. What business problems are you ...

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ZC

Zoe C.

03/15/18

4 out of 5

User Friendly App- Loads of customisation

What do you like best? the pick-a-product segment in email templates- you can choose and link exactly which items from your store you want to showcase in your email What do you dislike? Not quite enough variation in font choice- but if you're a small business this can help as it keeps a consistent trend What business problems are you solving with the product? What benefits have you realized? it is very easy to segment our audience and better understand customer behaviour.

JN

Jeremy N.

03/14/18

4 out of 5

Love the app

What do you like best? Its really helped us at battlepatches.com to keep in contact with our growing client base. I love how user friendly it is. I literally can reach all my contacts in a matter of mins, with fresh modern and a professional looking email. Overall I love the app. What do you dislike? My rate increased a little more then I planned this year, without any notice so I think contacting us with an updated pricing structure or a discount for clients who have been with you ...

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JP

Jelle P.

03/13/18

5 out of 5

Freakingly amazing to use

What do you like best? The functionality of the program is very effective which makes it spot on to use for your newsletters What do you dislike? The fact that there isn't an iPhone App yet Recommendations to others considering the product If you are looking for an efficient easy to use review program that integrates with Tictail this is the one to use! What business problems are you solving with the product? What benefits have you realized? with Onmisend I can send all the ...

Read more

TT

Tricia T.

03/13/18

5 out of 5

Easy to Use, Nice Templates

What do you like best? I like the customizations available within the templates and I like the ease of managing lists. #omnisend Jasper Swag What do you dislike? Some limitations to the templates - I would like to be able to control the logo space more than I can currently. What business problems are you solving with the product? What benefits have you realized? Staying in touch with customers and clients, automatic reply emails from website, thank you emails. Saves me ...

Read more

SI

Susan I.

03/12/18

5 out of 5

Have been using this software for over a year now & very very happy

What do you like best? #omnisend is awesome! I have been a customer now for over a year & been very happy. I shopped around a lot and tried out several different platforms, but honestly have found Omnisend the most user friendly, cost effective maketing software which takes care of all your online marketing. What do you dislike? To be honest, there isnt any issues with this platform that I can report on. Any issues we have had, the support you get day or night from Omnisend is second ...

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EE

Elaine E.

03/09/18

5 out of 5

Omnisend is awesome! Best email marketing software for the price.

What do you like best? Omnisend is easy to use with great templates and integration with Shopify. They've been expanding their features a TON and came up with really cool coupon templates, sign up boxes, etc. The perfect tool for small-medium businesses! Loving #omnisend What do you dislike? I wish we could integrate it with shopify product reviews - I would love to send an email where a customer can review a product directly within the email rather than having to link back to my site, ...

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MA

Moe A.

03/07/18

5 out of 5

Provides professional emails & very easy to use to send emails to your customers

What do you like best? the simplicity of putting the campaign together, it reaches out to my customers very easy , they know what I am selling What do you dislike? When I go to my subscribers, I have to go from page to page to see everything, I would like the ability to search by date or newest subscriber, will save a lot of time. Recommendations to others considering the product I would tell them its easy to use, I have had no problems and campaigns are very professional and makes ...

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