Omnisend Reviews in June 2026: User Ratings, Pros & Cons

Have only been using it for less than a year but am extremely satisfied so far with it.

What do you like best? I like how Omnisend really walks you through how to create all of the automations / workflows and also gives you suggestions of workflows that would be helpful specifically for our business. I also find the dashboard to be very user friendly which is extremely important for me. What do you dislike? I do wish that there was a bit more in terms of design customization. I am a graphic designer so customization is definitely something I value more than the ...

Easy-to-use tool for Shopify Users

What do you like best? I love how it integrates with Shopify and how easy it is to build and customize email layouts. What do you dislike? I wish there were more layout options for emails. Recommendations to others considering the product: Omnisend is a better alternative to Mailchimp at a low cost. It's the easiest email tool I've used, especially when it comes to setting up email automation. What problems are you solving with the product? What benefits have you realized? ...

A great tool to create emails

What do you like best? The layout of the site is very well thought out. Everything is easy to find. The ease of scheduling and the amount of options when scheduling auto emails is also helpful. What do you dislike? I find the segmenting of contact lists a bit confusing at times. What problems are you solving with the product? What benefits have you realized? Since it is so easy to send out emails using omnisend I find we are able to send out more to our customers to make a ...

Easy, Effective, and Affordable Email Service

What do you like best? In the past, I was using another well-known email service because a few of the podcasts that I listen to had recommended it. It was expensive and I was never able to get the tracking successfully installed on my website despite multiple requests for help. After reading reviews on the Shopify app store, I decided to try Omnisend and I'm glad that I did! It's easy to set up and offers just as much as any of the competitors and I pay less each month now. Their support ...

Easy to use, good support team

What do you like best? Easy to use to send some campaigns. Easy to design (beautifully) my emails Still haven't got time to play with audience segmentation but looks nice. What do you dislike? Automations triggers could be a bit more complex. I see no option to make a difference in: after email 1, if customer has bought, then nothing AND after email 1, if customer hasn't bough, then send email 2. This is what I miss. What problems are you solving with the ...

Awesome Email Software

What do you like best? Reactive Customer support and email automation , abandoned cart email for ecommerce What do you dislike? Limitation of the number of emails sent per month and the number of email templates What problems are you solving with the product? What benefits have you realized? Sending my customers emails for order and shipping confirmation, recovering abandoned cart

Great Experience So Far!

What do you like best? I like the fact that omnisend has so many templates for you to choose from and every step of the way it is very easy to use. What do you dislike? There isn't really anything I don't like about Omnisend at the moment. What problems are you solving with the product? What benefits have you realized? Since beginning using Omnisend, I have managed to increase my cart abandonment checkout.

Use Omnisend!

What do you like best? I really like the templates that are provided, as well as the easy to use nature of the website What do you dislike? I made a mistake and paid for a monthly subscription instead of the yearly subscription and it was difficult to try to swap it to the correct one. What problems are you solving with the product? What benefits have you realized? Omnisend has helped us to gain our sales by sending out emails highlighting our products

Easy to use.

What do you like best? It is easy to use and not difficult. The automated emails are perfect. What do you dislike? some features are expensive, like sms and more What problems are you solving with the product? What benefits have you realized? the automated emails

Pendo is a useful tool to manage multiple properties with excellent resource for owners.

What do you like best? I like how easy to use and integrate. It has amazing templates that I can customize. Also, pop-ups are great because they look amazing from the start. Everything is pre-loaded, so if you don't like to look at a blank screen, you can adapt the wording and it's there. What do you dislike? The only feature that I don't like is that if you need great technical support, it will take you one day to respond and that can be stressful if you need them as soon as ...