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9.2

Spot Score

Omnisend - Marketing Automation Software

Omnisend Reviews in June 2026: User Ratings, Pros & Cons

Streamline your email marketing with ease.

4.3

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Starts from $16 / Month, also offers free forever plan

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Omnisend Reviews & Ratings

4.3

Very Good

Based on 1840 ratings & 624 reviews

Rating Distribution

Excellent

(507)

Very Good

(106)

Good

(7)

Poor

(3)

Terible

(1)

Spotsaas Editor’s POV

Omnisend has garnered widespread praise over the past year as a standout email and SMS marketing platform, especially for e-commerce businesses. Its intuitive interface, easy setup process, and user-friendly features make it accessible for both seasoned marketers and beginners alike. Users consistently highlight its drag-and-drop email builder, visually appealing ...Read more

Omnisend pros and cons

  • Exceptional customer support praised for responsiveness, efficiency, and friendliness across the board.

  • Intuitive user interface with a modern design that is beginner-friendly and requires minimal technical expertise.

  • Features a variety of well-designed, customizable templates for email, SMS, and push notifications, catering to different needs.

  • Seamless integration with popular e-commerce platforms like Shopify and WooCommerce, enhancing functionality for online stores.

  • Limited mobile-friendly options and optimizations for advanced design, potentially affecting the mobile user experience.

  • The range of features and customizations can be overwhelming for absolute beginners without proper guidance or onboarding.

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Showing 381-390 out of 624

NH

Nick H

10/25/19

5 out of 5

Omnisend meets all my needs at an affordable price!

What do you like best? Automation email drip campaigns are crucial and extremely powerful - utilize them! What do you dislike? Not much yet to dislike, would like the have "lists" back vs. only tagging, but that's minor What problems are you solving with the product? What benefits have you realized? Solving the ability to follow up with customers w/out manual attention - automation!

UI

User in Retail

10/25/19

5 out of 5

Exactly what I was looking for!!

What do you like best? I love how user-friendly Omnisend is. It has everything I need without being overly complicated. I love how smoothly it integrates with Shopify. What do you dislike? So far I have not found anything that I dislike! What problems are you solving with the product? What benefits have you realized? using omnisend me email marketing -

RN

Ricky N

10/25/19

5 out of 5

Didn't think I'd find another...

What do you like best? Coming from mail chimp, this platform is very easy to use. What do you dislike? So far so good, nothing negative I can say about it. Recommendations to others considering the product: Omnisend is very easy to set up and use, prices are great. What problems are you solving with the product? What benefits have you realized? Very helpful, no problems encountered yet.

EM

Erin M

10/25/19

4.5 out of 5

Easy transition from Mailchimp

What do you like best? The platform is similar to mailchimp, somewhat intuitive and seamlessly integrates into shopify. But most excited about and happy with is the AMAZING CUSTOMER SUPPORT! What do you dislike? Some things not sure how it will work/integrate with the notifications already provided by shopify...I will have to investigate more and ask for support when I'm ready to work on these aspects and workflows for communication with my customers. Recommendations to others ...

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AI

Administrator in Retail

10/25/19

5 out of 5

Easy to use

What do you like best? It's difficult to pick out any one thing to say what's 'best' about using Omnisend, it's just so easy to use and don't think about it, it just works with no headaches What do you dislike? It would be nice to have even more design aspects but you don't miss what's not there What problems are you solving with the product? What benefits have you realized? Having used Mailchimp in the past this system just solved all the issue we was having with it

JB

Jade B

10/25/19

5 out of 5

Easy to use and lots of features

What do you like best? very easy to use features, easy to edit and build campaigns to suit my brand. I have no coding experience so i find omnisend very easy to navigate. It was easy to switch from mailchimps as well, which was something i worried about when switching over. but i feel as though i definitely made the right decision switching as omnisend offers a lot more interactive features for me and my customers. I was also pleasantly surprised at how quick it was to get it all set up. ...

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AI

Administrator in Sporting Goods

10/25/19

5 out of 5

Great for email automation

What do you like best? Being able to send abandoned cart emails and customer feedback requests has been a great addition What do you dislike? So far I havnt found any negative points to the app, it's easy to navigate and set up. What problems are you solving with the product? What benefits have you realized? Within the first week inwas able to send several abandoned cart e-mails as well as feedback emails. One of the feedback emails I received was from a customer who was ...

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UI

User in Consumer Goods

10/24/19

4 out of 5

Just as described

What do you like best? Ease of use, and ease of tracking results What do you dislike? Some stats are difficult to locate but they are there. What problems are you solving with the product? What benefits have you realized? Our Email marketing positive results have increased

CS

Cheryl S

10/24/19

3.5 out of 5

A great transition from Mailchimp

What do you like best? At first when setting up Omnisend it was very different from what I was used to with mailchimp. I noticed there were a bunch of great things that I wished Mailchimp had like the campaign boost that resends your email to people who didn't open your last email with a different subject line. What do you dislike? Not super intuitive, I wish I was able to connect my multiple shopify stores instead of manually migrating people over, and I cant use my own google ...

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NG

Nia G

10/24/19

4 out of 5

Very helpful

What do you like best? All of the tools that Omnisend provides are very helpful to my business. Creating an email design is quick and easy, and the automation campaigns take stress off of you and let you focus on other things. What do you dislike? I wish landing page templates could be more detailed and less about only signing up. Recommendations to others considering the product: Research all email apps and use their free trials before committing to one. What problems are ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].