Omnisend Reviews in May 2025: User Ratings, Pros & Cons

Free Time

What do you like best? The automation of the work flow. It "free's" up my time from answering every order with confirmations and information. The forms are easy to use and the styles are fresh to view. The Omnisend interface is friendly and intuitive. What do you dislike? Just started using it....can't say there is anything I dislike yet. After some use I may find something that I would do different. Only more use will answer that question. Recommendations to others considering ...

Email marketing made easy

What do you like best? I like how simple it is to build a workflow and how well it integrates with my shopify store What do you dislike? I havent found any yet. I wish there was a built in preset form to use for "notify me when in stock". For example, when an item is out of stock, the customer would press "notify me when in stock" and a form from omnisend will appear. Omnisend would log the customer email and know which product they were viewing, and then when the item comes back ...

powerful, flexible, easy to use

What do you like best? Customer support seems great, I like that my vendor has experience and is confident about it, and I love how easy to use it is. What do you dislike? I am starting to use Omnisend for my Shopify page and I am amazed at the power and usability. I have two pages for two different markets and I can use one license and share templates between my pages, saves lots of time. The SMS and Forms capabilities are also wonderful. Recommendations to others considering ...

Really Enjoying Using Omnisend

What do you like best? Easy to set up and create automation's and campaigns. It is pretty easy to get the hang of and there are also some great in depth instructional videos to point you in the right direction What do you dislike? Nothing yet. So far I have only scratched the surface of what it can do but very happy at the moment What problems are you solving with the product? What benefits have you realized? I use to have a third party company handle my email marketing but ...

Very Good

What do you like best? What I like most about Omnisend is the easiness of the platform, and the variety of tools. What do you dislike? For small businesses I find the price a bit high, sometimes is very difficult to pay $16 per month, specially in times like now. What problems are you solving with the product? What benefits have you realized? Be closer to customers and try to reverse the sales that were abandoned in the cart.

Really like the interface and design opportunity

What do you like best? The automation system gives me opportunety to create and send email for product lunch, sales and more! What do you dislike? I don't like that I can't change the pop-up window size and addjust the text on the background I upload! Recommendations to others considering the product: Read the blog and tutorials, which are easy and can help to design beautifyl emails. What problems are you solving with the product? What benefits have you realized? ...

Using Omnisend has been a positive experience. There was no frustration in figuring out how to use.

What do you like best? I was using another email provider and was very frustrated in trying to figure out how to use, after three months I switched to omnisend. The transition and migrating my customer was so easy. I figured out how to do a landing page in seconds. It has been pleasurable working on omnisend. I should have just started out with them to begin with. There is no complicated terminology and guessing about what to do next. It is easy to set up campaigns. There is plenty of ...

A simple yet powerful way to get your commerce marketing automations going.

What do you like best? The simplicity of the workflow and email drag and drop builder. What do you dislike? I have not found anything that I actively dislike yet. What problems are you solving with the product? What benefits have you realized? Having SMS and email automations working together in the same workflow.

Great platform, Good functionality for the price

What do you like best? I like the pop up function the best with the unique gift card code in shopify What do you dislike? I dont like that when the unique gift card is made that it isnt assigned on the back end to the email of who it was sent to. That way if they dont use it in 7 days we can resend them a follow up Recommendations to others considering the product: The software is a must have if you have a shopify site What problems are you solving with the product? ...

Best Automation System for the price!

What do you like best? email marketing automation and the sms text messaging. I love how it shows the ppl who signed up that day, or any given day. It has great reporting. The back office is easy to understand. I love how it shows the number of sales as well. So many things. I love how there is an exit feature once someone makes a purchase. This way aren't included in emails that they've already passed. What do you dislike? ummm the previews. On the automation email preview, the ...