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9.2

Spot Score

Omnisend - Marketing Automation Software

Omnisend Reviews in June 2026: User Ratings, Pros & Cons

Streamline your email marketing with ease.

4.3

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Starts from $16 / Month, also offers free forever plan

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Omnisend Reviews & Ratings

4.3

Very Good

Based on 1840 ratings & 624 reviews

Rating Distribution

Excellent

(507)

Very Good

(106)

Good

(7)

Poor

(3)

Terible

(1)

Spotsaas Editor’s POV

Omnisend has garnered widespread praise over the past year as a standout email and SMS marketing platform, especially for e-commerce businesses. Its intuitive interface, easy setup process, and user-friendly features make it accessible for both seasoned marketers and beginners alike. Users consistently highlight its drag-and-drop email builder, visually appealing ...Read more

Omnisend pros and cons

  • Exceptional customer support praised for responsiveness, efficiency, and friendliness across the board.

  • Intuitive user interface with a modern design that is beginner-friendly and requires minimal technical expertise.

  • Features a variety of well-designed, customizable templates for email, SMS, and push notifications, catering to different needs.

  • Seamless integration with popular e-commerce platforms like Shopify and WooCommerce, enhancing functionality for online stores.

  • Limited mobile-friendly options and optimizations for advanced design, potentially affecting the mobile user experience.

  • The range of features and customizations can be overwhelming for absolute beginners without proper guidance or onboarding.

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Showing 161-170 out of 624

MB

Michael B

11/03/20

4.5 out of 5

Omnisend Review from Native Hemp Company

What do you like best? What we like best with omnisend is the UX design and the consistency in the delivery to all our emial subscribers. Finding a company that has been consistent in delivery to all our subscribers is very important to us and something that we have struggled with. Omnisend has yet to let us down and for that we are super thankful. I really like the ease of inserting pictures and i love that they store a bank of pictures that we can reuse anytime we want That has been ...

Read more

AH

Alesia H

11/03/20

5 out of 5

New Customer

What do you like best? I love the simplicity of how the app works. What do you dislike? I dont really have a dislike as of yet. Im new to this but I am going to take the time to learn more about it. Recommendations to others considering the product: Make sure you learn the product you are using. It is a really helpful tool. What problems are you solving with the product? What benefits have you realized? This is a resolution to my Black Friday/Cyber Monday ...

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RL

Raysa L

11/03/20

5 out of 5

Excellent - Value for Money

What do you like best? Excellent upgrade from Mailchimp. Excellent Automations options. Easy to Use, and highly trackable insights including sales information, current live view of website. Being an e-commerce store, Omnisend is perfectly geared towards our website and our needs. What do you dislike? Would be good to enable html code for emails especially for Shopify. Unable to disable shopify notifications and it would be rather frustrating as a customer to receive several ...

Read more

FK

Frankz K

11/03/20

5 out of 5

The ROI is incredibly high!

What do you like best? Omnisend is really easy to use. It is very well developed and at an affordable price. The analytics and revenue tracking is one of the best things also. What do you dislike? just to have the adavanced reports on the standard plan What problems are you solving with the product? What benefits have you realized? Basically, email marketing automation and forms.

KP

Keith P

11/03/20

5 out of 5

Very Satisfied Especially for businesses in the Cannabis Industry

What do you like best? A lot of other programs for e-mail marketing shut businesses in the Cannabis industry. Omnisend has given us the chance to have access to e-mail marketing which we are SO grateful for. The website has been user friendly once I've been able to try it out for a bit. The staff has checked in on us to see if we need help. 5 star rating for the omnisend staff! What do you dislike? At first it was a little bit difficult to find certain buttons to click to get ...

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MF

Marva F

11/03/20

5 out of 5

Best email marketing app I have used

What do you like best? Very easy to use for a beginner like myself. Love the segment capabilities and support is so amazing. What do you dislike? So far the app has been my savor in getting started with my email marketing for my business. Recommendations to others considering the product: Don't leave money on the table. Try it you won't regret it. What problems are you solving with the product? What benefits have you realized? So many options to reach your, ...

Read more

M

Michael J

09/02/20

5 out of 5

Great app ever

What do you like best? Overall experience with Omnisend is very positive. It's a great product for a fair price and does what you need very well. I have recommended this many times. What do you dislike? Setting up Omnisend can be a little difficult, especially if this is your first time with email marketing. However their customer service is great and super helpful when you need assistance! Recommendations to others considering the product: Omnisend has made my email ...

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AG

Antonio G

08/30/20

4 out of 5

Omnisend Broad Mail Marketing with Effective Analysis !!!

What do you like best? This platform is a platform that allows you to carry out automated marketing to improve and increase the growth of your brand, it also works with all email platforms such as WooCommerce, Bigcommerce among others. You will be able to communicate with clients and establish a constant interaction, you will be able to carry out and configure campaigns easily through email and thus obtain a greater reach of potential clients and user acquisition. What do you dislike? ...

Read more

UI

User in Retail

08/25/20

1 out of 5

If you need to switch platforms as you grow know that this will be hardest part of migration

What do you like best? Easy to understand and use for someone starting from scratch What do you dislike? If you need to move platforms as you grow (I moved from wordpress to shopify) know that it will be like starting over. They do not provide a migration tool at all. You will need to recreate: all your emails automations export and import audiences with mapping you will lose your entire photo library and need to upload them all over again any templates are lost and ...

Read more

AI

Administrator in Apparel & Fashion

08/21/20

5 out of 5

Amazing tool

What do you like best? The simple way to manage the content and the audience What do you dislike? Its all in English should be available in other languages What problems are you solving with the product? What benefits have you realized? We are selling a lot with mailings. I didn't expect such a positive response

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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