9.4
SpotScore
Olark Reviews in September 2026: User Ratings, Pros & Cons
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Olark offers custom pricing plan
Olark Reviews & Ratings
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Spotsaas Editor’s POV
Olark is a chat platform built for small teams that need live chat, surveys, and basic chatbot responses without complex setup. Implementation takes hours rather than days, and the interface requires minimal training. However, the mobile app is limited to viewing conversations only—agents cannot respond from mobile devices. The chatbot builder lacks conditional ...Read more
Olark pros and cons
Straightforward and easy to use interface, facilitating quick setup and adoption for both users and customers.
Effective in enabling real-time communication with website visitors, leading to increased customer engagement and conversion rates.
Provides basic features needed for customer chat, such as automated responses and chat management tools.
Offers customization options for branding and messaging, enhancing user experience.
Lack of advanced features and integrations, limiting functionalities for advanced users/organizations.
Pricing structure, particularly for add-on features, may deter small startups or users on a budget.
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Showing 21-30 out of 250
TA
Thomas A
11/25/20
"Decent chat system"
What do you like best about Olark? Easy to set up, works pretty well. Not expensive versus some chat solutions. What do you dislike about Olark? A proper desktop client would be useful for our customer service team. What problems is Olark solving and how is that benefiting you? Live chat is useful for our customers.
JA
Javelin Alerts
07/24/20
Honest Review | Inquiry
Hi World!Noticeably, a spoofed 'malware' product.Greatest acknowledgement,JI
JA
Javelin Alerts
07/24/20
Honest Review | Inquiry
Hi World!Noticeably, a spoofed 'malware' product.Greatest acknowledgement,JI
CG
Chitvan G
11/30/19
"Olark"
What do you like best about Olark? Useful for online chatting... user interface is slow interactive and new users can use it efficiently What do you dislike about Olark? Need to add some more functionality like stickers and file sharing options with security Recommendations to others considering Olark: You can have free trial so have free trial and after that u will find it useful... u will use it by giving some little amount What problems is Olark solving and how is that benefiting ...
Read more
CG
Chitvan G
11/30/19
"Olark"
What do you like best about Olark? Useful for online chatting... user interface is slow interactive and new users can use it efficiently What do you dislike about Olark? Need to add some more functionality like stickers and file sharing options with security Recommendations to others considering Olark: You can have free trial so have free trial and after that u will find it useful... u will use it by giving some little amount What problems is Olark solving and how is that benefiting ...
Read more
AU
Anonymous User
10/15/19
"Great Chat Service!"
What do you like best about Olark? It allows our entire team to be in live chat through the day to be able to serve our customers the best way possible. What do you dislike about Olark? I wish we could see everyone that is logged into the chat at the Same time What problems is Olark solving and how is that benefiting you? We can communicate with customers who need to solve a problem quickly but can’t get on the phone.
AP
alfonso p
10/01/19
"great chat platform"
What do you like best about Olark? We started using Olark a few months back and thus far have liked that it's straight forward, and integrates with helpscout. What do you dislike about Olark? The only thing I'd say needs work is the price for add on features. It seems that the price per user makes sense, but everything else is priced in a way to make it unattractive Recommendations to others considering Olark: Definitely make sure whatever program you decide on integrates with your email ...
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AP
alfonso p
10/01/19
"great chat platform"
What do you like best about Olark? We started using Olark a few months back and thus far have liked that it's straight forward, and integrates with helpscout. What do you dislike about Olark? The only thing I'd say needs work is the price for add on features. It seems that the price per user makes sense, but everything else is priced in a way to make it unattractive Recommendations to others considering Olark: Definitely make sure whatever program you decide on integrates with your email ...
Read more
AU
Anonymous User
09/24/19
"Easy to use and great UI"
What do you like best about Olark? Olark is very easy to use. I like the different chat features like automatic pop-up and the ability to toggle it on/off. What do you dislike about Olark? Lack of metrics. I wish there was a way to group similar keywords and measure by them. What problems is Olark solving and how is that benefiting you? We are solving our inability to chat on our website. Benefits include people chatting with us because of automatic pop-up when they arrive to the site.
川龍
川上 龍也
09/23/19
icecream Screen Recorder Support…
icecream Screen Recorder Support 180%satisfied.....
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].