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9.3

Spot Score

Nutshell - CRM Software

Nutshell Reviews in May 2025: User Ratings, Pros & Cons

Your ultimate solution for customer relationship success.

4.4

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Starts from $16/User/Month when Billed Yearly

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Nutshell Reviews & Ratings

4.4

Very Good

Based on 1483 ratings & 963 reviews

Rating Distribution

Excellent

(530)

Very Good

(345)

Good

(73)

Poor

(12)

Terible

(3)

Expert's Review

Nutshell has established itself as a highly reliable and user-friendly CRM solution, winning over teams for its straightforward setup and intuitive interface. Its key strengths lie in its customizable workflows, seamless integrations, and the ability to track leads, client interactions, and sales progress effortlessly. Businesses appreciate the standout customer ...Read more

Nutshell pros and cons

  • Easy-to-use interface with a clean, intuitive design, making navigation and setup simple even for non-technical users.

  • Strong customer support with responsive assistance, onboarding help, and helpful training resources like videos and guides.

  • Customizable workflows and pipelines to suit individual business needs and sales processes.

  • Effective CRM functionality for tracking leads, sales, and client communication in real-time, maintaining a central hub of information.

  • Limited reporting and analytics features, lacking advanced capabilities for businesses requiring in-depth insights.

  • Bulk email limitations, with capped daily email campaigns, reducing scalability for outreach efforts.

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Showing 961-963 out of 963

DJ

Dr. Janice P

02/03/14

5 out of 5

"$10 pp/mo, integrates w/Google, and easy enough even for a CEO to use"

What do you like best about Nutshell? Simple integration with Google, forces me to enter results of meetings (this is good - everyone else on team needs the info), works on iPhone & iPad, minimal setup. $!0 pp/mo. And lovely, responsive customer service, even to idiot CEOs. What do you dislike about Nutshell? Nothing, but then again, I am not used to a lot of bells and whistles that just (for me) complicate what I'm trying to get done. Recommendations to others considering Nutshell: This is ...

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DJ

Dr. Janice P

02/03/14

5 out of 5

"$10 pp/mo, integrates w/Google, and easy enough even for a CEO to use"

What do you like best about Nutshell? Simple integration with Google, forces me to enter results of meetings (this is good - everyone else on team needs the info), works on iPhone & iPad, minimal setup. $!0 pp/mo. And lovely, responsive customer service, even to idiot CEOs. What do you dislike about Nutshell? Nothing, but then again, I am not used to a lot of bells and whistles that just (for me) complicate what I'm trying to get done. Recommendations to others considering Nutshell: This is ...

Read more

JC

Jason C

04/09/13

4 out of 5

"Nutshell CRM as a viable alternative to SalesForce.com"

What do you like best about Nutshell? When we were evaluating CRM's the one deciding factor between Nutshell and SalesForce came down to spin up time and price. Nutshell wins on both counts (by a huge margin). Salesforce was 10 times as much per month for what we wanted and they wanted development dollars to upload our ERP data. Nutshell gave us a formatting document for our data and we uploaded and cleaned it in under 2 business days. What do you dislike about Nutshell? It's still a cloud ...

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