Nutshell Reviews in June 2026: User Ratings, Pros & Cons

"Nutshell Review for B2B Business"

What do you like best about Nutshell? The best feature in Nutshell is the ability to look at your pipeline on it's dashboard. It's nice to have all of the information that I need on one page, as well as correspondence between sale reps and clients when attached to our exchange server, allowing even more insight into the progression of leads, and where they are in the pipeline What do you dislike about Nutshell? I have noticed when exporting some reports that even though I have selected ...

"Nutshell in a Nutshell :)"

What do you like best about Nutshell? I really enjoy the easy access that I have to be able to search for clients as well as the documents that go with the client. Having their contracts etc at my fingertips make it so easy for me to review. What do you dislike about Nutshell? I do wish that there could be more than one person that can make changes to the Nutshell account. What problems is Nutshell solving and how is that benefiting you? Organization. We have been a decently fast growing ...

"Nutshell Experience"

What do you like best about Nutshell? I like the ability to organize successfully and keep track of open and won leads. What do you dislike about Nutshell? I dislike that you removed the text box that showed up on the actual webpage for responding to e-mails and that the only option is a pop-up e-mail box that covers the page. Recommendations to others considering Nutshell: It's great to use for companies that are looking for support management and deal with clients! I want the gift card I ...

"Does a great job for the price"

What do you like best about Nutshell? I usually use it as an admin. It has ample settings for users. What do you dislike about Nutshell? It saves new contacts by default, which means sometimes we get confidential emails in the system for all to see. What problems is Nutshell solving and how is that benefiting you? Lead tracking and distribution.

"Good CRM"

What do you like best about Nutshell? Nutshell have helped us track our leads to be able to have a better understanding of the market. What do you dislike about Nutshell? I would like better compatibility with the phone, the phone app is limited compared to the website based nutshell, importing contacts from an Iphone can be difficult specially if you have personal contacts on you phone. Recommendations to others considering Nutshell: Give it a try on the free trial and make sure to click ...

"Ridiculously easy"

What do you like best about Nutshell? Centralized database of customers that allows my teams to log activities on the fly. Keeping track of everything is simple and made really easy through the integrations. What do you dislike about Nutshell? Customization is a little difficult. More option would be great. Recommendations to others considering Nutshell: Ideal for business starting out using CRM. What problems is Nutshell solving and how is that benefiting you? More visibility of what the ...

"Nutshell Duplicate suggestion spoils the whole experience"

What do you like best about Nutshell? Nutshell is a good CRM software which comes with a major drawback. Features like tagging, location on maps, leads section, mailing systems are on point. What do you dislike about Nutshell? They seriously need to drop their duplicate suggestion feature. Whenever I import a csv, I either match it with email or names but even after that it ends up showing a lot of duplicates out of which 80% wont even be duplicates but only appear due to their suggestion ...

"My review in a nutshell"

What do you like best about Nutshell? I really like that its so user friendly - the pipelines and automated sales tracks really helps make things streamlined What do you dislike about Nutshell? It's quite confusing initially to figure out where to go to make changes to the configurations of the system itself but once that is done its not so bad. What problems is Nutshell solving and how is that benefiting you? Management of our current clients in addition to prospective ones.

" Easy to use and comprehensive CRM"

What do you like best about Nutshell? Nutshell has everything I could need all rolled into one. It is customizable to my organizational flow. it connects to my calendar manages my tasks and tracks my activity all on a nicely designed dashboard. The team is always accessible/helpful and always looking to see what functions are most requested by the users. What do you dislike about Nutshell? I wish there was more functionality around organizing and prioritizing tasks - but that's not what the ...

"A little limiting"

What do you like best about Nutshell? I think the platform works great. It was a great way to make contracts more visible and each customer easy to track What do you dislike about Nutshell? We used it for contract management and it was time consuming to enter in schedule of values What problems is Nutshell solving and how is that benefiting you? Sales management