Nutshell Reviews in June 2025: User Ratings, Pros & Cons

"Nutshell provides the capacity for detailed information and data that is useful"

What do you like best about Nutshell? The versatility of data bing organized and structured to get as full of a picture as you can with a lead What do you dislike about Nutshell? Can be a bit of a learning curve, there's a lot of versatility which can be helpful and then sometimes confusing but not too troublesome overall What problems is Nutshell solving and how is that benefiting you? organizing the profile of the leads with the data needed

"The ideal lead management software for small businesses"

What do you like best about Nutshell? Our team loves how easy nutshell is to access and integrate with/within other programs. We use it almost every day and have for years – It's a staple part of our business! What do you dislike about Nutshell? The only downside with nutshell is the lack of in-software calendar. There are plenty of integrations to assist with this, but it would be great to be able to manage all of that within the actual nutshell system, natively. What problems is Nutshell ...

"The ideal lead management software for small businesses"

What do you like best about Nutshell? Our team loves how easy nutshell is to access and integrate with/within other programs. We use it almost every day and have for years – It's a staple part of our business! What do you dislike about Nutshell? The only downside with nutshell is the lack of in-software calendar. There are plenty of integrations to assist with this, but it would be great to be able to manage all of that within the actual nutshell system, natively. What problems is Nutshell ...

"Simple Customizable CRM"

What do you like best about Nutshell? I have used many CRM's over my sales career. I found that Nutshell is simple, yet powerful enough to help you be successful. It isn't overwhelming. I picked it up immediately without training and was able to use it from the first time I signed on. What do you dislike about Nutshell? Sometimes there is a delay when updates are made to bsuiness information. I sometimes have had to wait a couple hours for information to update. Not very often though. What ...

"Ease of operations"

What do you like best about Nutshell? Easy to use and very informative. Being informed of upgrades. What do you dislike about Nutshell? Can't find a fault. After one learns its format it is nice to have. What problems is Nutshell solving and how is that benefiting you? All in our system can see our progress and we can all act as a team on a project

"Great for smaller businesses"

What do you like best about Nutshell? The platform is easy to use and the user interface is clean and straightforward. What do you dislike about Nutshell? Marketing tools are lacking and we find ourselves looking outside of Nutshell to fulfill some critical marketing pieces. What problems is Nutshell solving and how is that benefiting you? We utilize Nutshell for our sales, marketing and support teams.

"Great Sales Enablement Suite"

What do you like best about Nutshell? First of all Nutshell offers an incredible customer service! Beyond that it´s a great tool for sales & marketing people. It was easy to implement it with our other tools and also onboarding of new collegues is super easy. We use it on a daily base to keep up with our sales avtivities. What do you dislike about Nutshell? The only improvement in my oppinion could be with reporting, to make it more specific. What problems is Nutshell solving and how is ...

"Nutshell is a simple CRM solution"

What do you like best about Nutshell? The best thing about Nutshell is how easy it is to maneuver from one to another. I can easily look up contacts or a list of contacts in a quick and efficient way. I also love the email templates. The custom fields aspect has been also a valuable attribute that Nutshell offers. What do you dislike about Nutshell? I wish I could connect contacts. I'm not exactly sure the best way to do this, but I have many contacts that are spouses. Nutshell may also ...

"Incredibly efficient CRM system - Amazing customer service - Stellar white glove onboarding process"

What do you like best about Nutshell? The functionality is critical to our new business initiatives. The ability to segment, organize, and then market to our customer base and potential customer base has been a game changer. What do you dislike about Nutshell? The scheduler is something we will use in the future once it's a bit more robust with connectivity and functionality. Otherwise there really isn't much we aren't able to do pretty easily. What problems is Nutshell solving and how is ...

"Everything I need for a small Business CRM"

What do you like best about Nutshell? I like Nutshell's intuitive interface including searching my database by Company name, Client name, or any variable. What do you dislike about Nutshell? Would be nice to not have email sending limitations on the number of emails sent per day. What problems is Nutshell solving and how is that benefiting you? Allows me to Send email campaigns to my clients. But only 300 a day so it takes a coupe weeks to send to my entire dayabase. I wish there was a ...