9.3
SpotScore
Nutshell Reviews in September 2026: User Ratings, Pros & Cons
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Nutshell Reviews & Ratings
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Spotsaas Editor’s POV
Nutshell has established itself as a highly reliable and user-friendly CRM solution, winning over teams for its straightforward setup and intuitive interface. Its key strengths lie in its customizable workflows, seamless integrations, and the ability to track leads, client interactions, and sales progress effortlessly. Businesses appreciate the standout customer ...Read more
Nutshell pros and cons
Clean interface makes navigation and setup simple even for non-technical users.
Strong customer support with responsive assistance, onboarding help, and helpful training resources like videos and guides.
Customizable workflows and pipelines to suit individual business needs and sales processes.
Effective CRM functionality for tracking leads, sales, and client communication in real-time, maintaining a central hub of information.
Limited reporting and analytics features, lacking advanced capabilities for businesses requiring in-depth insights.
Bulk email limitations, with capped daily email campaigns, reducing scalability for outreach efforts.
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Showing 11-20 out of 983
SD
Sawyer Dietz
12/17/25
Came from Salesforce...
Came from Salesforce, and I'm never going back! This CRM is a fantastic value at its price. We were able to accomplish anything we have wanted without a single hiccup. The support staff is always coming from a solutions first upsell never mentality that is rare and greatly appreciated.
TC
T C
12/17/25
An Excellent CRM for Everyday Use
What made my experience great is how simple and intuitive the platform is. Nutshell does a great job of focusing on what really matters in a CRM: organization, visibility, and ease of use. The system helps our team stay aligned, track deals efficiently, and save time on daily tasks. The interface is clean, onboarding is straightforward, and it genuinely improves productivity without adding unnecessary complexity.
JR
Julie Rosnick
12/17/25
Excellent tool for small to medium businesses looking to sophisticate marketing
We receive Nutshell use as part of large agency agreement to a suite of various marketing platforms and tools. Excellent value for money. The fact that we can access landing page development, customer lead data, email development and management etc. quickly and easily within a great UX is awesome.
R
Rachel
12/17/25
Nutshell is very user friendly
Nutshell is very user friendly and easy to learn. This CRM is one of the most user friendly I have used
A
Alan
12/17/25
Put simply
Put simply, Nutshell is the most robust CRM. It works flawlessly. We tried other CRMs before and none of them have what Nutshell has. The cherry on top is Nutshell's great technical team, which is also not found in other CRMs.
JT
John Tripolsky
12/17/25
Still One of the Most Practical CRMs for Agencies
We’ve been using Nutshell CRM on and off for nearly a decade, and it continues to be a strong choice for marketing agencies.It’s easy to use, far more affordable than platforms like HubSpot or Salesforce, and doesn’t overwhelm users with features they’ll never touch. The mobile app is especially impressive — logging notes and updating deals immediately after meetings is fast and intuitive.Nutshell also does a great job with email and calendar integrations, which helps keep client ...
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KH
Kelsey Helfer
12/17/25
Great for organizing and keeping up with people for your business.
The non profit I work for uses this software (I have been working there for over 5 years) to have one place to track and follow up with people that are interested in knowing more about what we do (that hopefully leads to working with us). Once you understand what features are there, it is very easy to use. I am on and off Nutshell all day, and have to teach other teammates how to use it sometimes. The automations make it easy to communicate with your network once a new person drops into ...
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DR
David Runk
12/17/25
The Nutshell Team is very responsive…
The Nutshell Team is very responsive and I have found the application to be easy to use.
LD
Liam Dobie
12/16/25
Nutshell in a Nutshll
Amazing team to work with in initial setup to the day to day encounters with Customer Service. Issues addressed, problems fixed. Nutshell leads the industry with its customer experience.
KL
Kate Lewkowski
12/16/25
Great Platform!
Nutshell CRM has been a great fit for our small company. It’s easy to use, well organized, and helps us keep track of leads and customer relationships without feeling overwhelming
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].