8.9
SpotScore
Nutshell Apps Reviews in September 2026: User Ratings, Pros & Cons
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Nutshell Apps Reviews & Ratings
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Spotsaas Editor’s POV
Nutshell CRM has garnered positive feedback from users over the past 12 months, showcasing its strengths in user-friendliness, customization, and exceptional customer support. Users appreciate its ease of setup and use, along with its flexibility in adapting to different business needs. The platform’s customizable features, such as multiple pipelines and offering ...Read more
Nutshell Apps pros and cons
CRM platform with customizable fields and an interface suited for new users and small teams.
Customer support includes training videos and chat assistance.
Organizes leads, clients, and tasks with effective communication tracking.
Individual dashboard customization gives each user a personalized view.
Bulk email sending limits restrict mass communication capabilities.
Data import processes and manual data entry have reported issues.
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Showing 51-60 out of 346
AU
Anonymous User
08/03/23
"RISE and Nutshell"
What do you like best about Nutshell? Integrated marketing tools with CRM functions. What do you dislike about Nutshell? Limited mobile app functionality makes it hard to use on the road. What problems is Nutshell solving and how is that benefiting you? It helps my company track marketing engagement as we are a marketing consulting company. It eliminates the need for several different tools. Nutshell does it all in one place.
AU
Anonymous User
08/03/23
"RISE and Nutshell"
What do you like best about Nutshell? Integrated marketing tools with CRM functions. What do you dislike about Nutshell? Limited mobile app functionality makes it hard to use on the road. What problems is Nutshell solving and how is that benefiting you? It helps my company track marketing engagement as we are a marketing consulting company. It eliminates the need for several different tools. Nutshell does it all in one place.
KT
Kane T
08/02/23
"Great CRM with many customisable features"
What do you like best about Nutshell? The speed that the team take on board feedback and implement new features. What do you dislike about Nutshell? I live in a different timezone to Nutshell and the help team don't come on line until late in the day. What problems is Nutshell solving and how is that benefiting you? A clean way to keep all the relevant information in one place. The ability to run reports on the data and customise most aspects makes for an easy to use product.
CS
Colton S
08/02/23
"Nutshell review (2+ years of use)"
What do you like best about Nutshell? The customization available for each type of sales process. Functionality and ease of use. (I'm an admin and user) What do you dislike about Nutshell? Easier automated texting would be great. What problems is Nutshell solving and how is that benefiting you? Managing leads for potential sales.
AU
Anonymous User
08/02/23
"Everything you need with no useless baggage or unnecessary complexity"
What do you like best about Nutshell? Easy to use! Easy to set up your account, set up your team, and to manage leads. Everything is simple. And the Nutshell team made migration of my Salesforce database surpringly easy. Pricing is very reasonable too. What do you dislike about Nutshell? The mobile device app could use some work. I manage leads for my team and with the phone app there are many things I can't see, like who owns an account, which makes it risky for me to assign a new lead ...
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CS
Colton S
08/02/23
"Nutshell review (2+ years of use)"
What do you like best about Nutshell? The customization available for each type of sales process. Functionality and ease of use. (I'm an admin and user) What do you dislike about Nutshell? Easier automated texting would be great. What problems is Nutshell solving and how is that benefiting you? Managing leads for potential sales.
AU
Anonymous User
08/02/23
"Everything you need with no useless baggage or unnecessary complexity"
What do you like best about Nutshell? Easy to use! Easy to set up your account, set up your team, and to manage leads. Everything is simple. And the Nutshell team made migration of my Salesforce database surpringly easy. Pricing is very reasonable too. What do you dislike about Nutshell? The mobile device app could use some work. I manage leads for my team and with the phone app there are many things I can't see, like who owns an account, which makes it risky for me to assign a new lead ...
Read more
KT
Kane T
08/02/23
"Great CRM with many customisable features"
What do you like best about Nutshell? The speed that the team take on board feedback and implement new features. What do you dislike about Nutshell? I live in a different timezone to Nutshell and the help team don't come on line until late in the day. What problems is Nutshell solving and how is that benefiting you? A clean way to keep all the relevant information in one place. The ability to run reports on the data and customise most aspects makes for an easy to use product.
JH
Justin H
07/18/23
"Nutshell has changed my life!"
What do you like best about Nutshell? Nutshell is used for all stages of the business, most impressive are the automations and integrations they offer. What do you dislike about Nutshell? Nothing, it's the best bang for the buck and even has features we haven't experimented with yet. What problems is Nutshell solving and how is that benefiting you? All tools are in one solution. From emails, to inbound forms, to click to call. Very well priced.
AN
Amanda N
07/18/23
"Gets the job done efficiently"
What do you like best about Nutshell? The customization, the dashboards, extensive reporting is good What do you dislike about Nutshell? Duplicate not great, need more integrations, import is tricky What problems is Nutshell solving and how is that benefiting you? CRM management and sales tracking
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].