8.9
SpotScore
Nutshell Apps Reviews in September 2026: User Ratings, Pros & Cons
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Nutshell Apps Reviews & Ratings
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Spotsaas Editor’s POV
Nutshell CRM has garnered positive feedback from users over the past 12 months, showcasing its strengths in user-friendliness, customization, and exceptional customer support. Users appreciate its ease of setup and use, along with its flexibility in adapting to different business needs. The platform’s customizable features, such as multiple pipelines and offering ...Read more
Nutshell Apps pros and cons
CRM platform with customizable fields and an interface suited for new users and small teams.
Customer support includes training videos and chat assistance.
Organizes leads, clients, and tasks with effective communication tracking.
Individual dashboard customization gives each user a personalized view.
Bulk email sending limits restrict mass communication capabilities.
Data import processes and manual data entry have reported issues.
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Showing 41-50 out of 346
ZS
Zafyre S
11/08/23
"Customer Success Manager-Expediting the renewal process and guaranteeing ease!"
What do you like best about Nutshell? I like the integration with gmail. I like that ability to save cards to my dashboard so I can see all my upcoming renewals in one place. What do you dislike about Nutshell? The task section is a little messy.I don't reeally know how to describe it but I wish I could see tasks for myself that were manually created and not an automatic tasks that was prompted by the setup. What problems is Nutshell solving and how is that benefiting you? Solves having to ...
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ZS
Zafyre S
11/08/23
"Customer Success Manager-Expediting the renewal process and guaranteeing ease!"
What do you like best about Nutshell? I like the integration with gmail. I like that ability to save cards to my dashboard so I can see all my upcoming renewals in one place. What do you dislike about Nutshell? The task section is a little messy.I don't reeally know how to describe it but I wish I could see tasks for myself that were manually created and not an automatic tasks that was prompted by the setup. What problems is Nutshell solving and how is that benefiting you? Solves having to ...
Read more
MB
Michael B
11/01/23
"Has changed our sales workflow for the better"
What do you like best about Nutshell? Dashboard view – customizable for easy top-level view; ability to see open/clicks with icon What do you dislike about Nutshell? Would like for notes field to be eligible for download; would like to be able to lookup people by who contacted them (i.e. who on my team) What problems is Nutshell solving and how is that benefiting you? We were managing our outreach tracking with 20 spreadsheets; Nutshell has made it much better
MB
Michael B
11/01/23
"Has changed our sales workflow for the better"
What do you like best about Nutshell? Dashboard view – customizable for easy top-level view; ability to see open/clicks with icon What do you dislike about Nutshell? Would like for notes field to be eligible for download; would like to be able to lookup people by who contacted them (i.e. who on my team) What problems is Nutshell solving and how is that benefiting you? We were managing our outreach tracking with 20 spreadsheets; Nutshell has made it much better
LB
Lily B
10/13/23
"User-friendly and cost effective!"
What do you like best about Nutshell? My favorite feature in Nutshell is tracking customer communication and activities - I can see exactly when I sent samples, what our last communication was, and who is leading the account. For communication and activity tracking, as well as people tied to each account, it's very easy to use and see progress. It was also pretty simple to setup, and customer support has been phenomenal. What do you dislike about Nutshell? The leads tracker - I'm in CPG ...
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LB
Lily B
10/13/23
"User-friendly and cost effective!"
What do you like best about Nutshell? My favorite feature in Nutshell is tracking customer communication and activities - I can see exactly when I sent samples, what our last communication was, and who is leading the account. For communication and activity tracking, as well as people tied to each account, it's very easy to use and see progress. It was also pretty simple to setup, and customer support has been phenomenal. What do you dislike about Nutshell? The leads tracker - I'm in CPG ...
Read more
AU
Anonymous User
10/12/23
"Nutshell = perfect CRM, pipeline management and email marketing platform for very small businesses"
What do you like best about Nutshell? Nutshell doesn't have all the bells and whistles of Hubspot or Salesloft, and that's the point. It is a straightforward pipeline management/ CRM that can replace most of your average VSB owner's convoluted stack, for a low price. Their customer service is quick and helpful. Having worked on much larger SaaS teams, in fact, I can confidently say that few effectively use tools outside of what Nutshell offers. Integrations with Slack, PandaDoc, and Google ...
Read more
AU
Anonymous User
10/12/23
"Nutshell = perfect CRM, pipeline management and email marketing platform for very small businesses"
What do you like best about Nutshell? Nutshell doesn't have all the bells and whistles of Hubspot or Salesloft, and that's the point. It is a straightforward pipeline management/ CRM that can replace most of your average VSB owner's convoluted stack, for a low price. Their customer service is quick and helpful. Having worked on much larger SaaS teams, in fact, I can confidently say that few effectively use tools outside of what Nutshell offers. Integrations with Slack, PandaDoc, and Google ...
Read more
HA
Hiag A
10/11/23
"Perfect Fit"
What do you like best about Nutshell? Easy to start using and easy to use. Low cost. Customer support. Mobile app works well. What do you dislike about Nutshell? Does everything I need so no complaints. What problems is Nutshell solving and how is that benefiting you? Organizing sales account information. Scheduling sales activities and all communications. Integrating with email to record all emails sent in Outlook.
HA
Hiag A
10/11/23
"Perfect Fit"
What do you like best about Nutshell? Easy to start using and easy to use. Low cost. Customer support. Mobile app works well. What do you dislike about Nutshell? Does everything I need so no complaints. What problems is Nutshell solving and how is that benefiting you? Organizing sales account information. Scheduling sales activities and all communications. Integrating with email to record all emails sent in Outlook.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].