Nutshell Apps Reviews in July 2025: User Ratings, Pros & Cons

Cost effective solution that meets our needs

What do you like best? Enjoy the customizable workflows that we can create to track the sale of different products in our pipeline. What do you dislike? Would like a little more flexibility with reports - and date parameters to be carried over with altering other columns in a report. What problems are you solving with the product? What benefits have you realized? Effectively tackling our sales process with Nutshell, and it's great tool for our support team to leverage ...

Easy to use CRM solution

What do you like best? Two features are helping us most in our every day business: The first one is the easy way of sharing emails. One click and it is shared. If you are willing to share all emails with everybody, then you can even save that one click and share them automatically. The second one is the sales automation, which a big time saver for email follow ups. Another feature that is pretty cool when you are on conferences is the business card scanner in the mobile app. It's ...

Some times problems with time zone.

What do you like best? Reports almost normal. Some times need connection directly for prepare more details reports. What do you dislike? No possible direct connect to database. No 3CX funll integration What problems are you solving with the product? What benefits have you realized? Sales department see that talk with client.

Fast implementation and user (sales execs) adoption

What do you like best? Compared to salesforce.com the ease of use. Somehow our sales reps actually use it compared to previous solutions we used. What do you dislike? A bit more focus on big, complex deals versus a lot of smaller deals. Recommendations to others considering the product: If you've got your sales plan down and need a quick and flexible way of administring and monitoring the sales cycle - nutshell is for you. What problems are you solving with the product? ...

Mostly works for what i need

What do you like best? the app is great. i like that it automatically logs calls and emails. What do you dislike? ability to have categories of companies tied to a lead. example: suppliers, clients, architects, etc. What problems are you solving with the product? What benefits have you realized? following up on our quotes.

Nice basic CRM for small group

What do you like best? We are using Nutshell for a three-person sales team and it works pretty well. It's nice that you can block off accounts by sales person and control what others can see. What do you dislike? The export process doesn't have as much flexibility for filtering as other programs. Recommendations to others considering the product: Our sales team members are not all tech-savvy, and Nutshell was easy for everyone to learn and use. I've worked with several other ...

Comprehensive and easy-to-learn customer contact and lead management system

What do you like best? The way customer contacts/structure can be managed - contacts can be harvested from multiple sources and their relations managed; with custom fields one can build up very detailed overview of strategic selling targets, their needs, opinions and decision powers. All of this can be utilized in lead management, although some configuration is needed. What do you dislike? Although there are multiple integration options available they seem to be mostly 3rd party ...

Practical CRM

What do you like best? - Cloud Based - Easy Navigation - Phone App - Contact Management - Account management - Geo Mapping What do you dislike? Opportunities section could be upgraded. Recommendations to others considering the product: Quality CRM based off price What problems are you solving with the product? What benefits have you realized? We are primarily using this program to manage our contact and customer database. We are able to keep an ...

Struggled to get our sales team committed to using the product

What do you like best? Easy to set up and relatively low cost. Import and Export features all as you'd expect and need. What do you dislike? We run a publishing business and we decided to move to a different CRM that integrated better with our publishing cycle and included some editorial planning features. Recommendations to others considering the product: Ensure your sales team gets fully behind your use of Nutshell. What problems are you solving with the product? What ...

Nutshell for civic tech

What do you like best? Communication logs in each profile showing chronological communication What do you dislike? Search feature, incorrect duplicate suggestions, wrong location mapping What problems are you solving with the product? What benefits have you realized? Breaking down silos between teams and picking up communication where left off.