Nutshell Apps Reviews in May 2025: User Ratings, Pros & Cons

Nutshell has it all

What do you like best? With a team who does all outbound calls, the ability to make and record calls right in the system is a must. Nutshell quality has been outstanding. What do you dislike? I do wish I could enter all of the person's data on the initial lead page when inputting a new lead. Recommendations to others considering the product: If you want everything you need in one space, this is it. What problems are you solving with the product? What benefits have you ...

Nutshell is the best value on the market today

What do you like best? For what we pay for, this is the best solution that offers easy to use tools for my team to spend more time selling and less time doing data entry What do you dislike? There are some limitations, specifically when it comes to reporting, that I've had to live with. I have to export my data into tableau to get some of the reports I need. What problems are you solving with the product? What benefits have you realized? This is helping my team stay ...

Nutshell trully helps you with your business

What do you like best? The filter options hepls you to quicky view your leads based on closing date and market. The reports also offer a wide range of possibilities to present your data. What do you dislike? People addresses indicates US as default after importing contacts. Therefore, a double-check is require which can be time consuming. What problems are you solving with the product? What benefits have you realized? Nutshell helps me to keep track of the different ...

User-friendly CRM

What do you like best? Visually, it's easy to see the information. You can customize extra areas to gather more details. It's easy to use. You can filter almost everything you see to gather reports or export to an Excel file for more information. What do you dislike? It's a great system as a whole, but to integrate other programs in a production-style business, Nutshell fell short of that. In the company I work for my department really used Nutshell for sales and leads, but once it ...

Nutshell is Great for First Time CRM Users

What do you like best? It is easy to use and follow. It's user interface is clean and well organized. What do you dislike? I've had some trouble before creating templates for mass email messages I've wanted to send out to all our customers. I wish it was a little easier to filter and could send more than 100 messages at once. Recommendations to others considering the product: This is a great CRM to keep your sales communications with customers organized. I love the feature of ...

Tracking leads

What do you like best? One of the best thing about nutshell is the the ability to simply creat customize pipeline. This has been a usefull tool for my sales department and call center. Being able to work out of one database and transparency. What do you dislike? Mobile app needs alot more feature. Its a little difficult to add client and work on the go. Realy wish you have all the tools as you would have on the computer. What problems are you solving with the product? What ...

Easy Software for managing clients and leads

What do you like best? Nutshell is customizable and cost-effective, it can track leads for each of the project by customising stages Id and confidence level What do you dislike? It's quite confusing on setting up different currency markets, so we won't be able to use this function Recommendations to others considering the product: Nutshell is great CRM which is easy to use, manage, and track sales process What problems are you solving with the product? What benefits have ...

Strong service!

What do you like best? Nutshell is fantastic at easily capturing information about leads and prospects. I love knowing that all our info is always there without any material effort. What do you dislike? The reporting could be better. While they are aesthetically pleasing, basic pipeline and revenue reporting could be better. Recommendations to others considering the product: Better reporting What problems are you solving with the product? What benefits have you ...

Modern, Straightforward CRM

What do you like best? Nutshell has been an essential tool for our small business. Its ease of use and lack of overcomplicated features has been most helpful to our team members that have never worked with a CRM in the past. I personally love the level of customization available throughout the system -- helping us create a new level of organization within our remote team's workflow. I've also been fully impressed with the responsiveness and level of personalized service from the Tech ...

Useful tool for sales

What do you like best? I can take notes and add contact info for accounts, and keep it all in one place on my phone. What do you dislike? The app crashes sometimes and I have to restart it, which is annoying in the middle of a sales call. It also takes several steps to add a new contact - have to create the contact, then search for it to add to an account. What problems are you solving with the product? What benefits have you realized? Way for sales team to see each other’s ...