Nutshell Apps Reviews in May 2025: User Ratings, Pros & Cons

Great for our small business!

What do you like best? Customized sales process allows us to better fit our procedures. Global contact list for the company has allowed us to eliminate duplicate or secret lists, keep everyone on the same page easier. Great for checking before meetings with clients so that you can stay knowledgeable about recent proposals or contacts made by other people. What do you dislike? The client/company pages have an area you can view leads for the company. It is too small to view important ...

It's good for small sales org

What do you like best? The thing about Nutshell is that it's fairly easy to use, doesn't have a lot of bells and whistles that get in the way, and is pretty intuitive. We moved from Salesforce, where we were only really using a tenth of its capabilities, to Nutshell, which is much more streamline and easy to understand. I also love the mobile app, it's great when on-the-go or working remotely. What do you dislike? Nutshell is missing a lot of reporting capabilities. The one thing ...

Basic CRM Tool that does the job with no frills!!

What do you like best? The simplicity and clarity in organizing contacts and companies What do you dislike? It does not track emails well with the inputted contacts and companies on the website. Salesforce does it a bit better but Nutshells price is far more attractive Recommendations to others considering the product: it's simply a great tool to organize accounts amongst your team members. What problems are you solving with the product? What benefits have you realized? ...

Fine for the basics

What do you like best? Good categorisation for clients. I can sort lists easily to find out who is where or when who hasn't been contacted in a while. What do you dislike? There is not much support when it comes to integrating other tools or if you mention something is not working or could be working much better - you just get told to "suggest it in the community forum" to get "votes". It's not a feature I'm suggesting - it's not working. Recommendations to others considering the ...

Comprehensive Tool

What do you like best? Ability to filter certain elements, collect insights. What do you dislike? Challenges with reporting and collecting the information I'm really dialing down to. Recommendations to others considering the product: Great tool, sometimes have to assemble different reports to really get what you're looking for. What problems are you solving with the product? What benefits have you realized? Tracking leads, deals, bookings and revenue. Ease of quick ...

Too much repetition. The same information is in too many places and can be confusing

What do you like best? Easy to look up leads and great notification for updates needed and followups with clients What do you dislike? Too many sections that contain the same information. Can all be steamlined into one. What problems are you solving with the product? What benefits have you realized? Keeping track of leads and where we are with them

Good

What do you like best? Navigation seems to be fairly easy. I can typically find what and who I want within a couple of clicks. What do you dislike? Ok, I was recently trying to get a subset of companies, contacts, and emails. Nutshell would not do what I wanted. I actually had to run two separate reports to get the data. The bad part was manually going through the reports to integrate the data. This was a real problem. Recommendations to others considering the product: Solid ...

I like nutshell but think it could have better features

What do you like best? It's easy to work with and work in. It seemlisyl intergrates with my systemwide gmail accounts and allows people to quickly enter new infromation. What do you dislike? There are a lot of elements that should seemingly be included but are not. When entering a note or comment on a particular contact AND I call out a team member, it doesn't create a dialogue- I need to still call them out each and every time I respond or leave a comment. that shouldn't be. ...

Great CRM solution for a reasonable price

What do you like best? I love the pipeline creation process and using the pipelines to track my leads and progress. What do you dislike? Wish that there was a view with details pane from the right center stage. Maybe be able to expand it to full view. Recommendations to others considering the product: Give it a try! What problems are you solving with the product? What benefits have you realized? We use it to track our leads through the sales process. and it has made it ...

Not all the features are user friendly.

What do you like best? Removing/Merge duplicate contacts & Company What do you dislike? Not all the features are user-friendly.Specially when its come to upload contact details.Not support our PBX ( Grandstream) Recommendations to others considering the product: Good for SMB Company What problems are you solving with the product? What benefits have you realized? Very Useful for our contact center, and easy to calculate there monthly target,