Nutshell Apps Reviews in June 2026: User Ratings, Pros & Cons

SO far so good!

What do you like best? I like the integration into office 360 and my mobile device What do you dislike? Not knowing all the capabilities so that I can do more with it, What problems are you solving with the product? What benefits have you realized? Keeping contacts and info in one place

User Friendly and Does the Job

What do you like best? The support for Nutshell is really responsive and helpful. I don't feel like I'm talking to a robot when I talk to them. I also like how easy it is to add things like custom fields and pipelines. What do you dislike? Security is sometimes an issue. It's not that easy to configure permissions based on the type of users (some users need to only view high-level info while others need to be able to access and edit all fields). Recommendations to others ...

Great Customization and Customer Service

What do you like best? I've been very impressed with how much Nutshell can truly do for my team and my business. I appreciate the expansive filtering options for reporting and tracking all of my leads. Any time anyone has a question or problem, it is easy to get help from Nutshell Customer Service. I appreciate their willingness to customize our Nutshell interface to help us be most efficient in our work especially as we continue to evolve and request new changes. What do you dislike? ...

Nutshell moves our business forward!

What do you like best? Nutshell is easy to use. To get up and running with the basic features take very little time. My team was able to start implementing the Tasks and activities right away. The search tool is very powerful for finding people and companies. Typically when we are on the phone with a customer we try to pull up there nutshell card. What do you dislike? The UI can be a bit confusing when you are entering details for companies and individuals. Sometimes you are not ...

Solid CRM System

What do you like best? How much customization is available to businesses. What do you dislike? I haven't tried the mobile app in a while, but when I did it wasn't useful to me. I'll try it again pretty soon. What problems are you solving with the product? What benefits have you realized? Keeping my pipeline organized is pretty tough without something like Nutshell to keep it all organized and easy.

In a Nutshell

What do you like best? Portable and Friendly product which allows access to my leads no matter where I am. What do you dislike? It freezes sometimes but reset and back running Recommendations to others considering the product: Try it you will definitely like it. It easy to use on the desk or on the road. What problems are you solving with the product? What benefits have you realized? Sales CRM, Document access

Great, easy to use CRM with fast and easy start-up

What do you like best? As a web-based CRM, Nutshell perfectly balances having enough functionality without becoming a chore to setup and maintain. Having transitioned from a legacy CRM (Goldmine), Nutshell checked all the boxes as it pertains to a modern CRM, including multiple user access, mobile app (iOS and Android) and cross-platform (PC or Mac) support. What do you dislike? The integration with my Google Calendar is great, but every now and then, I'll end up with duplicate ...

Nutshell CRM took my team from disorganized to organized!

What do you like best? Ease of use was very important in selecting a CRM...so that my team would actually use the software. Second, I was looking for a reasonable price. Nutshell fit the bill on both counts. What do you dislike? Can't think of any downsides. We do wish there was an integration with Quickbooks Desktop, but I don't think any CRM has that. What problems are you solving with the product? What benefits have you realized? My team is organized and, since we are in ...

Great CRM!

What do you like best? Easy navigation. Great reporting system. What do you dislike? Setting filters is not as easy as one may think. Easy navigation for setting filters would be very beneficial to the A/E. What problems are you solving with the product? What benefits have you realized? Tracking activity is much easier.

Versatile CRM helps me stay on top of business real time

What do you like best? I find the map feature on the desktop version very helpful for planning my sales rounds as a I can easily filter by customer type and make sure I’m calling on customers in a specific geography, maximizing my time and effort. What do you dislike? I wish the mobile version has a similar map feature (Pipedrive has something like this) for real time use out in the field. I also find the process of adding companies, leads and people to be more cumbersome on the ...