8.9
Spot Score

Nutshell Apps Reviews in June 2026: User Ratings, Pros & Cons
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Nutshell Apps offers custom pricing plan
Nutshell Apps Reviews & Ratings
Spotsaas Editor’s POV
Nutshell CRM has garnered positive feedback from users over the past 12 months, showcasing its strengths in user-friendliness, customization, and exceptional customer support. Users appreciate its ease of setup and use, along with its flexibility in adapting to different business needs. The platform’s customizable features, such as multiple pipelines and offering ...Read more
Nutshell Apps pros and cons
User-friendly and customizable CRM platform with easy integration and setup.
Excellent customer support with training videos and chat assistance for users.
Effective in communication and organizing leads, clients, and tasks.
Customizable features and intuitive interface, suitable for new users and small teams.
Limitations in bulk email sending, restricting mass communication capabilities.
Some issues with data import and manual data entry processes.
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Showing 281-290 out of 346
CT
Chris T
04/09/19
Easy to use
What do you like best? The absolute best feature of Nutshell is its simplicity. Without much work, I’ve found Nutshell easy to navigate and customizable to meet the needs of the program I support. I also really appreciate the Google Apps integration which has made it easy to record emails and manage to-do lists. What do you dislike? I’m most comfortable using the web interface. While the mobile app has the handy ability to scan business cards, I don’t find it as easy to use. In ...
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UI
User in Higher Education
04/09/19
A CRM That Met My Professional Needs
What do you like best? The ability to customize so much of program to meet my needs at work. What do you dislike? Some of the reporting features that I'd like to use are not free. Recommendations to others considering the product: We use Nutshell at CSULB for a very specific reason which is different than any traditional sales team. I have had several conversations with folks from other campuses that do similar work and have recommended Nutshell several times. What ...
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CE
Chris E
04/09/19
An Oustanding. Choice in a B2B CRM
What do you like best? So far, our team had had no issues getting acclimated with Nutshell. Any questions we had we answered promptly and effectively by the Custimer Service staff. We are new to this but very happy so far with the experience. What do you dislike? So far we have no complaints. We still have a lot more info to load, then the process of updating customer and customer records will commence. What problems are you solving with the product? What benefits have you ...
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UI
User in Education Management
04/09/19
Nutshell is a Useful Tool
What do you like best? Nutshell is user friendly and easily integrates with other solutions. Filters and Dashboards are easy to setup and manipulate. What do you dislike? If you log an activity type, not easy to run reports by activity type. Recommendations to others considering the product: Setup processes and tags before starting to use. What problems are you solving with the product? What benefits have you realized? Managing leads and progress. Easy to identify ...
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AI
Administrator in Fine Art
04/09/19
Very clever program
What do you like best? It has a lot of versatility and is easy to navigate What do you dislike? I just wish it could be integrated with Mailerlite What problems are you solving with the product? What benefits have you realized? Staying in touch with our clients in an organized pipeline is key. Knowing where and when to follow up with prospects has been easier.
CE
Chris E
04/09/19
An Oustanding. Choice in a B2B CRM
What do you like best? So far, our team had had no issues getting acclimated with Nutshell. Any questions we had we answered promptly and effectively by the Custimer Service staff. We are new to this but very happy so far with the experience. What do you dislike? So far we have no complaints. We still have a lot more info to load, then the process of updating customer and customer records will commence. What problems are you solving with the product? What benefits have you ...
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AI
Administrator in Financial Services
04/09/19
Review of Nutshell
What do you like best? Ease of seeing overview of recent activity What do you dislike? Overall I don't have much to say negative What problems are you solving with the product? What benefits have you realized? We have utilized it for tracking recruits, onboarding and offboarding. It has been useful in maintaining records, notes and scheduling for all of our team so "balls don't get dropped."
AI
Administrator in Religious Institutions
04/09/19
Nutshell has truly changed the way we operate.
What do you like best? Able to be on the same page as my whole team. What do you dislike? To give a fair response, I will have to think about it. What problems are you solving with the product? What benefits have you realized? Tracking individuals who are interested in serving with us.
RW
Robert W
04/09/19
Flexible startup CRM With Annoyances
What do you like best? This CRM is very affordable for small businesses looking to scale sales ops. It offers a lot of flexibility within their framework. Their customer service is responsive and they constantly roll out new features. What do you dislike? A lot of the useful logic/automation is locked in at the higher price point (pro). Tiered usage per user doesn't seem to be offered for teams that don't want to pay for features some users won't use. Pending sales wipes out custom ...
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UI
User in Real Estate
04/09/19
Daily user enjoying simplicity of the platform
What do you like best? I like the that the platform doesn't feel loaded down with a bunch of features that I'm not using. It's straightforward and streamlined and presents the information easily. What do you dislike? I'd like to see improvements in the mobile app, specifically in logging activities. I also wish that the funnel feature was available to free users. What problems are you solving with the product? What benefits have you realized? We're keeping track of all of our ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].