Nutshell Apps Reviews in May 2025: User Ratings, Pros & Cons

Best Workflow and Pipeline Software we have used yet.

What do you like best? We love the option to create our own checklists and pipeline workflow. What do you dislike? We are paying for over 20 users, so it is a bit expensive now. Recommendations to others considering the product: I would encourage you to remember which features are important to your business. Many of the programs we looked at/tried had lots of bells and whistles... But Nutshell was the only service we found after searching for a year that had the proper ...

Great platform and would def recommend

What do you like best? Nutshell is great as it provides a complete package for managing leads and contacts and can be fully customized to each team member's work flow. It had insightful reports as well as activity tracking. What do you dislike? I think it would be a little faster and offer more segmentation and sort functions- also it would be better if it connected with linked in and ms office a little easier. It seems like you can get it to do cool things, but it takes effort to ...

Organized and Efficient

What do you like best? I love that Nutshell is so neatly laid out. It is clear to understand and easy to figure out quickly. Not to mention has so many different features to not only keep track of details on each client, but also on how you can connect with them through nutshell. What do you dislike? The only thing I do not like about Nutshell is that I find a lot of the time that the "duplicate" person or company option that pops up is incorrect. Either it doesn't notice when ...

We call it "Nut Love" because it's so great!

What do you like best? Nutshell is very intuitive and easy to use. It's like the Apple of CRMs. They've thought about the best ways to make the system make sense for your needs. What do you dislike? Sometimes it logs people as leads and as regular contacts. So we have to merge the two different profiles. I've also struggled with emails properly registering. Recommendations to others considering the product: Intuitive interface. Great for teams. What problems are you ...

Easy, quick, great UX!

What do you like best? Very easy to create need leads and have a track about them. What do you dislike? It would be great if the phone numbers could link to Facetime/Joinme/Zoom/Skype Recommendations to others considering the product: Don't think it too much, quite simple to use it. What problems are you solving with the product? What benefits have you realized? Having a track of my leads and see if I'm missing to do some activity. Realize how often I stay in contact ...

Nutshell CRM took my team from disorganized to organized!

What do you like best? Ease of use was very important in selecting a CRM...so that my team would actually use the software. Second, I was looking for a reasonable price. Nutshell fit the bill on both counts. What do you dislike? Can't think of any downsides. We do wish there was an integration with Quickbooks Desktop, but I don't think any CRM has that. What problems are you solving with the product? What benefits have you realized? My team is organized and, since we are in ...

Love it!

What do you like best? Nutshell is super easy to utilize, and we use it for tracking any tickets which is a huge help! What do you dislike? Only thing I do not like is I wish it was easier to merge accounts. It isn't hard now, but I have to filter just right to merge sometimes. Recommendations to others considering the product: Just do it! What problems are you solving with the product? What benefits have you realized? The tickets! We just started using it to track ...

In a Nutshell

What do you like best? Portable and Friendly product which allows access to my leads no matter where I am. What do you dislike? It freezes sometimes but reset and back running Recommendations to others considering the product: Try it you will definitely like it. It easy to use on the desk or on the road. What problems are you solving with the product? What benefits have you realized? Sales CRM, Document access

Great, easy to use CRM with fast and easy start-up

What do you like best? As a web-based CRM, Nutshell perfectly balances having enough functionality without becoming a chore to setup and maintain. Having transitioned from a legacy CRM (Goldmine), Nutshell checked all the boxes as it pertains to a modern CRM, including multiple user access, mobile app (iOS and Android) and cross-platform (PC or Mac) support. What do you dislike? The integration with my Google Calendar is great, but every now and then, I'll end up with duplicate ...

Solid CRM System

What do you like best? How much customization is available to businesses. What do you dislike? I haven't tried the mobile app in a while, but when I did it wasn't useful to me. I'll try it again pretty soon. What problems are you solving with the product? What benefits have you realized? Keeping my pipeline organized is pretty tough without something like Nutshell to keep it all organized and easy.