Nutshell Apps Reviews in May 2025: User Ratings, Pros & Cons

An Oustanding. Choice in a B2B CRM

What do you like best? So far, our team had had no issues getting acclimated with Nutshell. Any questions we had we answered promptly and effectively by the Custimer Service staff. We are new to this but very happy so far with the experience. What do you dislike? So far we have no complaints. We still have a lot more info to load, then the process of updating customer and customer records will commence. What problems are you solving with the product? What benefits have you ...

Very clever program

What do you like best? It has a lot of versatility and is easy to navigate What do you dislike? I just wish it could be integrated with Mailerlite What problems are you solving with the product? What benefits have you realized? Staying in touch with our clients in an organized pipeline is key. Knowing where and when to follow up with prospects has been easier.

Nutshell is a Useful Tool

What do you like best? Nutshell is user friendly and easily integrates with other solutions. Filters and Dashboards are easy to setup and manipulate. What do you dislike? If you log an activity type, not easy to run reports by activity type. Recommendations to others considering the product: Setup processes and tags before starting to use. What problems are you solving with the product? What benefits have you realized? Managing leads and progress. Easy to identify ...

An Oustanding. Choice in a B2B CRM

What do you like best? So far, our team had had no issues getting acclimated with Nutshell. Any questions we had we answered promptly and effectively by the Custimer Service staff. We are new to this but very happy so far with the experience. What do you dislike? So far we have no complaints. We still have a lot more info to load, then the process of updating customer and customer records will commence. What problems are you solving with the product? What benefits have you ...

A CRM That Met My Professional Needs

What do you like best? The ability to customize so much of program to meet my needs at work. What do you dislike? Some of the reporting features that I'd like to use are not free. Recommendations to others considering the product: We use Nutshell at CSULB for a very specific reason which is different than any traditional sales team. I have had several conversations with folks from other campuses that do similar work and have recommended Nutshell several times. What ...

Easy to use

What do you like best? The absolute best feature of Nutshell is its simplicity. Without much work, I’ve found Nutshell easy to navigate and customizable to meet the needs of the program I support. I also really appreciate the Google Apps integration which has made it easy to record emails and manage to-do lists. What do you dislike? I’m most comfortable using the web interface. While the mobile app has the handy ability to scan business cards, I don’t find it as easy to use. In ...

Nutshell far exceeds a simple CRM

What do you like best? Nutshell is very easy to explain to our staff. We faced alot of resistance because everyone at each of our 8 offices was comfortable just managing their own customer lists. There was zero transparency and it made it impossible to do track customer engagement beyond sifting through any emails that had been sent. Nutshell has solved many issues for us, too many to list here. What do you dislike? The Nutshell training videos are not up to date. This section can ...

Sales Ideas with a smattering of tech

What do you like best? I was excited to really hear about the new features coming down the line. What do you dislike? It was really geared towards the Sales side not the tech side. Recommendations to others considering the product: Perfection for small business with one or two complicated work rules What problems are you solving with the product? What benefits have you realized? Tracking New Prroviders/Facilitities in a 1-Many-1 relationship. How easy it is for ...

I love Nutshell!

What do you like best? It is simple for first-time CRM users. You are able to build out your sales process and then make sure that everything is in order before sales are made. And keeps track of tasks so that no one falls through the cracks. What do you dislike? It does not have the automation more complex users would want. I'd like to be able to have canned emails sent automatically depending on the stage of the sales process. Recommendations to others considering the product: ...

Nutshell is a Phenomenal Sales CRM

What do you like best? I love how easy Nutshell is to use, the UI is very well laid out and is intuitive. It's very easy to add Companies and Contacts to start creating a lead and sales pipeline. What do you dislike? Tricky to integrate with our 3CX phone system, it is shown as a feature but technical and hard to get working. What problems are you solving with the product? What benefits have you realized? Allows me as the business owner to monitor sales performance and ...