Novo Reviews in June 2026: User Ratings, Pros & Cons

Seems like they try to improve all the…

Seems like they try to improve all the time and still maintain free checking. Keep up the good work novo

Easy to use and very prompt in…

Easy to use and very prompt in fulfilling requests.

A+ customer service.

Novo customer service is always there to answer your questions or solve any issues. Novo is also continuing to add new products and features.

A Great Small Business First Choice!!!

I have a had my Novo business account for about 4yrs now and I have been very pleased with them so far! Great response time with customwr service and great addituonal fearures such as invoice creation, you can connect with other apps and the quick view feature (dashboard). I also got approved for Novo funding which is a handy line of cresit should you need it. A rep also called to check in and see if you had any questions and sent a follow up email. The customer service is great!! I hope ...

Your team responded quickly to my…

Your team responded quickly to my question! Novo is a great online banking system I appreciate your continuous improvements to the website.

Novo is BAD for small businesses

Novo has some appealing features for a new small business owner, but their anti-fraud rules are simply too rigid to ensure a reasonable customer experience. Every month I have to request a new temporary expansion of my deposit limit with no apparent way to earn a permanently higher limit. I feel like every transaction on my account with Novo has some sort of issue or hassle. Most recently, a check I deposited several weeks ago (from a client whose checks have cleared repeatedly in the past) ...

Small Business Checking Account

It is very easy to use their app and understand. It is a great business account for small business and hobby turn business.

Personal Touch

When my previous business bank Azlo notified us they were shutting down, I searched for a similar bank. Through research I found Novo, and for the past few years they have been nothing but excellent! Great service, personal touch, and they continue to evolve and offer business banking that serves small business needs.

Much improved client service

Date of experience: November 24, 2023

I would definitely NOT recommend Novo…

I would definitely NOT recommend Novo Small Business to anyone. My nonprofit was recently blessed with a 400 dollar grant from a well known company in the United States. I did a mobile check deposit within 3 minutes Novo sent me an email telling me this check was believed to be fraudulent . The check could be easily verified. I would have even understood a 7-10 day check hold. Please don’t any small business use Novo. Run 🏃‍♀️