Novo Reviews in July 2026: User Ratings, Pros & Cons

This bank should be avoided at all…

This bank should be avoided at all costs, I have been repeatedly lied to about a debit card, they claimed it was sent in Aug 2020, never showed up, then they claimed they had 3rd party processing issues, then they emailed me and told me again that it had been sent, Nov2020 still NO CARD, this has cost my business to lose several customers, went to CHIME had account and card in a week, these people just flat out lie to you, terrible customer service.

This bank should be avoided at all…

This bank should be avoided at all costs, I have been repeatedly lied to about a debit card, they claimed it was sent in Aug 2020, never showed up, then they claimed they had 3rd party processing issues, then they emailed me and told me again that it had been sent, Nov2020 still NO CARD, this has cost my business to lose several customers, went to CHIME had account and card in a week, these people just flat out lie to you, terrible customer service.

You'll only have issues

If you are looking for a business bank go Azlo. Unless you don't care about privacy where me and another user we getting each other's messages because our name was the same. And then you have a bigger issue with your money. 2) if you are looking for a bank that supports you in the event of a fraudulent claim or dispute - these aren't the guys Get a bank that actually cares about your business.

You'll only have issues

If you are looking for a business bank go Azlo. Unless you don't care about privacy where me and another user we getting each other's messages because our name was the same. And then you have a bigger issue with your money. 2) if you are looking for a bank that supports you in the event of a fraudulent claim or dispute - these aren't the guys Get a bank that actually cares about your business.

Will NOT be good for your Business!!

I have only been a member for a short time but so far am very disappointed. Customer service is terrible. Takes entirely way too long to get your debit card. There was an error on my address in my application, because I am what they consider a new account, they will not correct the address, even though I have provided sufficient information to show what my address is. The website is very basic, there is no running total, just the in and out. I have a pending deposit that has been pending ...

Will NOT be good for your Business!!

I have only been a member for a short time but so far am very disappointed. Customer service is terrible. Takes entirely way too long to get your debit card. There was an error on my address in my application, because I am what they consider a new account, they will not correct the address, even though I have provided sufficient information to show what my address is. The website is very basic, there is no running total, just the in and out. I have a pending deposit that has been pending ...

Customer service...none

Customer service...none. Months to get a card...If you need help it is super difficult. Wish I did not even have to give one star. Truly horrible. Any star over 1 or 2 must be paid by this company to leave this. Go to a real bank or trustworthy option you have heard of before.

Customer service...none

Customer service...none. Months to get a card...If you need help it is super difficult. Wish I did not even have to give one star. Truly horrible. Any star over 1 or 2 must be paid by this company to leave this. Go to a real bank or trustworthy option you have heard of before.

Truly Awful

I wanted a more modern option for business banking. This product is flat out, not finished. I had issues signing up; it took me months to get a debit card, there are errors in the platform, and I can't even use my card. It seems like they did a lot of work on branding and then forgot they have to build a product. It's frustrating because I've been giving them a chance but I'm going to close my account. It's just one problem after another.

Truly Awful

I wanted a more modern option for business banking. This product is flat out, not finished. I had issues signing up; it took me months to get a debit card, there are errors in the platform, and I can't even use my card. It seems like they did a lot of work on branding and then forgot they have to build a product. It's frustrating because I've been giving them a chance but I'm going to close my account. It's just one problem after another.