Novo Reviews in July 2026: User Ratings, Pros & Cons

Novo is easy & intuitive for Startup founders

Novo is very easy and intuitive to use for a founder of a startup or small business. The integrations and perks feature many commonly used startup platforms (Slack, Stripe, QB, Google Ads, etc) and the discounts provided are very helpful!

Novo is a great bank

Novo is a great bank. It was quick to open an account, and the customer service reps work with you to make sure everything is running smoothly. Also, they respond quickly to inquiries, and are very helpful.

Great for small and medium sized businesses

BankNovo has given me the alternative my company needed instead of using large commercial banking institutions. They are transparent with their fees (when/if they charge any at all) while most banks have a hidden fee schedule. The app is simple and easy to use. I have been banking with them for 2 years and love the direction they are progressing towards

Easy to use interface

Easy to use interface, personalized customer service. Hoping the game isn't to just be swallowed up by a branded bank.

Avoids direct contact with their customers !!! No contact info available

You have no option but to give a star. When you sign up for this bank, you will notice that they only offer an email as means to reach out to them, and a message window that reaches a "Bot". If you really dig, you may find you can call the number on the back of your debit card, who is not really part of the bank, but will connect you with them (at least, that is what I was told). Anyhow, after round and round I went.... I finally talked to a customer service person. I told them I wanted to ...

Business Account Experience

Setting up my business account was really easy and my interactions with support staff members have been excellent. Novo also connects you to excellent discounts with service providers my company uses. I look forward to opening additional accounts with them.

Recommend for small business owners

I love novo, easy to set up online. I Didn’t feel like I was being over sold on anything. Got my MasterCard within a couple of weeks. I love how I can see all my info via the novo app. They also make it simple to connect your Stripe account if you use that. I recommend this to anyone with a small business.

Novo is the bank you've been looking for

Novo meets and exceeds all my business banking needs. They streamline everything, present information in clear and useful ways, and help me focus on running my business. I have been a customer since the beginning and have been so impressed with their product and service that I recently brought my second business banking account onto Novo too.

Happy since day one with Novo

I was excited to switch to Novo when I opened my new business and my instincts were spot-on. Their app is easy and fun to use, their customer service is friendly and quick, everything about this experience has been great so far. Highly recommended.

Nothing but good experiences

I have nothing but good experiences to report! Novo and its staff have treated me very well. Customer support is always quick to respond and able to help. No fees, no hassles, they get it. Very happy that I made the switch.