Novo Reviews in July 2026: User Ratings, Pros & Cons
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Novo Reviews & Ratings
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Novo pros and cons
Reviewers describe Novo as simple, fee-free banking that is easy to use for small businesses.
The interface is consistently called clean, intuitive and easy to read.
Integrations with tools like QuickBooks, Square, ACH transfers and invoicing are valued.
Customer service and support are frequently praised as helpful and responsive.
Some reviewers cite low transaction limits as a constraint for higher-volume payments.
One user wanted a single login to manage several accounts.
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Showing 3711-3720 out of 3861
JC
Juan C Sanchez
03/11/21
Recommended for SMB's who are looking for a change.
Easy to open an account, support answers correctly and in a timely fashion.
CP
Casey Phillis
03/09/21
I am happy to bank with you but greatly…
I am happy to bank with you but greatly inconvenienced by my inability to link my CashApp, Square, and PayPal to this bank. The issue with PayPal seems to be on their end, but it is just causing a lot of extra unneeded stress for me.
T
TW
03/09/21
No direct support found. No response to two secured messages.
Over 24 hours since submitting an urgent secured message about a security matter. Not even an acknowledgment of the request. Tried a second message asking if there was any other support options other than message through zendesk/the app and no acknowledgment thus far. They have a great onboarding process, debit card arrived quickly, the initial deposit took way too long - sent via ACH from another account, but not processed for a couple days on Novo's end. Unfortunately, this online bank ...
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JS
jeff shaller
03/09/21
another loser bank
another loser bank. if you have time to waste.....
D
Daliah
03/08/21
I am having so much problems putting…
I am having so much problems putting money into my Novo account through paypal, I am not use to this middle man function, slowing me down. I wish somehow I could do it directly.
SE
Serial Entrepreneur
03/08/21
I let my initial bad experience go and I'm glad I did
EDIT to original 2 Star review, 13 months later: I decided to wait a few weeks and see how things went. I'm glad I did. I have several businesses. Some with brick and mortar and some with banks similar to Novo. Every bank has their issues, unfortunately. Novo's app is exceptionally good and easy to use. Novo allows ACH bill payments, which is huge for me. Some of these other online banks do not offer that option. At this point, I have two complaints still. The hold time on large checks are ...
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JD
Jodi Drew
03/02/21
Highly Recommended
Great bank- very responsive when I had an issue and followed up after.
RR
Ravi Rizaei
03/02/21
Novo Bank is the best
Novo Bank is the best, I waited for their banking product and they did not disappoint, even more they can replace Azlo bank now that it closed.
K
Keith
02/28/21
By far the most frustrating bank I have…
By far the most frustrating bank I have ever dealt with for my business account. The app is great, but you can never speak to anyone if there are issues. You have to send email/DM and hope they get to you in a timely fashion. For business owners this is horrible customer service
NM
Nathan Moran
02/28/21
The best online bank out there
Im really happy with Novo. They have excellent customer service and I love there are no atm fees.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].