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Novo - New SaaS Software

Novo Reviews in July 2026: User Ratings, Pros & Cons

Revolutionize your business banking with Novo.

4.22

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Novo Reviews & Ratings

4.22

Very Good

Based on 3861 ratings & 3861 reviews

Rating Distribution

Excellent

(2930)

Very Good

(154)

Good

(71)

Poor

(103)

Terible

(603)

Novo pros and cons

  • Reviewers describe Novo as simple, fee-free banking that is easy to use for small businesses.

  • The interface is consistently called clean, intuitive and easy to read.

  • Integrations with tools like QuickBooks, Square, ACH transfers and invoicing are valued.

  • Customer service and support are frequently praised as helpful and responsive.

  • Some reviewers cite low transaction limits as a constraint for higher-volume payments.

  • One user wanted a single login to manage several accounts.

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Showing 3511-3520 out of 3861

KF

Kayla Fratt

06/01/21

5 out of 5

Bank Novo has been so user-friendly and…

Bank Novo has been so user-friendly and delightful that I've now got 2 accounts with them for my 2 different businesses. I really love the interface and have had no issues!

JP

Jonathan Peters

06/01/21

5 out of 5

OVerally very happy with Novo

Great bank for startups. My only complaint is i wish they paid interest on cash. Like Goldman Marcus but for small co's.

SS

Sidney Schwarz

06/01/21

4 out of 5

Does what I need it to

Does what I need it to, but slow in making deposits available.

CN

Caner Newton

05/31/21

1 out of 5

Terrible customer service!!!

Terrible customer service!!!! Do not use this bank if you need a bank team that you can actually count on, I opened this bank account for my new business, Amazon FBA does not ACCEPT bank letters its must be an account statement, will Novo send me one? NOPE!!! LITERALLY EVERY BANK IN THE WORLD CAN GIVE YOU AN ACCOUNT STATEMENT UPON REQUEST BUT NOT BANK NOVO!!! AND IF YOU CONTACT THEIR SUPPORT THEY DONT EVEN ACTUALLY READ AND TRY TO HELP NOTHING BUT GENERIC ANSWERS!!!!

AU

Ahmed Uddin

05/31/21

1 out of 5

Not suitable for an actual business

Date of experience: June 01, 2021

JS

Justin Sisson

05/31/21

5 out of 5

Novo really gets it

Novo really gets it. They make banking for my business outrageously easy and helpful. I highly recommed NOVO for all business banking needs.

JG

Jaime Gutierrez

05/31/21

3 out of 5

A good second online option for people…

A good second online option for people that want to have a basic internet business account. To make it a 4 star or 5 star online bank, better customer service (phone number), human interaction and availability of funds right away would be needed in my opinion. Over all and according to my experience in about a month of using it, Novo delivers its basic promises. I hope service improves, so that I can do more business banking with Novo.

BN

Bruce Nuffer

05/31/21

2 out of 5

Everything went well...at first

Everything went well with Novo for several months--as long as I didn't need any help. Sure the process to get a debit card was slow, and trying to get a second card for my business partner was a way-too-difficult experience. But it was when I tried to reach customer service that the wheels really fell off the bus. There is no phone number nor any live chat. Best you can do is message them. Then, it doesn't matter if you work at your desk for your job, their replies to your requests are only ...

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A

Anthony

05/31/21

4 out of 5

Great and Free!

This is a great option to open a small business account with no fees and is completely free. The only downside is the pending transactions may take longer than usual to even show up on your account. Other than that an overall great experience !

RH

Ryan Hodges

05/31/21

5 out of 5

The Ideal Banking Solution for our Small Business

We have been using Novo for our small business banking needs for about 18 months. We love it: from the user-friendly interface to ever-evolving and newly added features to the friendly and readily-accessible customer service! As our business grows we look forward to continuing to partner with Novo!!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].