Novo Reviews in July 2026: User Ratings, Pros & Cons

One Month....Great Service

So far I've been using Novo for a month and it was super easy to onboard and deposit.

Novo is a legitimate and wonderful bank…

Novo is a legitimate and wonderful bank for small business owners. My favorite feature is invoicing. You'll be able to send invoices directly in the bank app for free.

I run a small non-profit

I run a small non-profit and after trudging through the state and federal processes, I was finally able to get an EIN and a bank account, yay! Wanting to use a bank that had strong mobile access, and after reviewing and pouring over website reviews, we went with NOVO. Well, the experience didn't last long. We had a number of donations to deposit immediately, which went ok, however, one of our donations was returned as possible fraudulent activity. The check was in fact real and good, and it ...

Novo is simple and elegant

Novo is simple and elegant. Everything you need, nothing you don’t. Well designed features and attractive user interface make it a joy to use. Great customer service.

This is banking made easy

This is banking made easy! I did not score a 5 because my clients often pay via e-check and I am not able to deposit them here. I look forward to when that too is an option.

The worst on-line bank I have ever had

The worst on-line bank I have ever had. If I didn't have customers already electronically transferring funds into this account I would cancel. Horrible customer service. They don't have real people who answer phones. You always speak to robots and e-mails. Fake on-line robot chat service. Super slow check recognition 5-7 days. I could go on but I don't have time.

Novo Bank has changed business banking…

Novo Bank has changed business banking for me helping me manage invoices, saving for taxes, and has overall been a great experience.

Business admin

Its a great way to manage expenses!

Novo is a convenient way to do business…

Novo is a convenient way to do business but not having access to customer support is a real problem. Depositing larger checks or being able to pay invoices for more than $5,000 is problematic. The popup for this survey happened when I paid an invoice. The invoice was paid, the popup came up, I cancelled it, and then it brought me back to the submit page as if the invoice was never paid. I almost paid the invoice twice

I am a very happy Bank Novo customer

I have used internet banks in the past, but was ultimately dissatisfied with the services. Bank Novo has developed a platform and user experience that is top notch. It's easy to find what I'm looking for because of their excellent design, but they also gave me the ability to rearrange my dashboard to suit my personal needs.