Novo Reviews in July 2026: User Ratings, Pros & Cons
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Novo Reviews & Ratings
Novo pros and cons
Reviewers describe Novo as simple, fee-free banking that is easy to use for small businesses.
The interface is consistently called clean, intuitive and easy to read.
Integrations with tools like QuickBooks, Square, ACH transfers and invoicing are valued.
Customer service and support are frequently praised as helpful and responsive.
Some reviewers cite low transaction limits as a constraint for higher-volume payments.
One user wanted a single login to manage several accounts.
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Showing 3011-3020 out of 3861
J
Joe
09/29/21
Closed my account no warning and withdrew money without consent
Closed my account without warning and was not in violation of terms. Withdrew a very large sum of money without my permission and won’t give me details where it was sent. Phone number on card automatically hangs up when putting in my account number. Customer support email is unresponsive. Essentially they stole a very large sum of money with no information where it went and won’t give me information. All done without consent of course
CB
Cardinal Billing LLC
09/28/21
STAY AWAY!
If I could make it zero stars I would. What an awful experience this bank has been from start to finish. I have finally decided to close this account after three disastrous months. Lost new debit card. Fraud claim with no responses or contact. Replacement card is no where to be found. I’ve have been messaging for days with no response. I’m so disappointed and now the onus is on me to move everything over to a new bank. Such a same. With so many promising reviews I chose them. I regret this ...
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HM
Hisham Mirza
09/26/21
Novo Bank Is the only Bank that truly…
Novo Bank Is the only Bank that truly looks for my business interest.
A
A+Storage
09/26/21
Only used the app for a month but so…
Only used the app for a month but so far good for depositing checks paying bills and transferring money
WL
Wh Le
09/23/21
Zero stars.
I would leave zero stars. It took a couple weeks to get my account up and running. It took months to add my partner and get everything working well (due to 72 hour customer service turnaround and poor management. See below). Our debit cards have never worked. Their response was because neither of us activated them. The user experience on the dashboard leaves me feeling like I'm not dealing with a real bank. I recently sent my first check to a vendor. I received an email that said it had to ...
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M
Mitch
09/23/21
Customer service above and beyond my expectations.
Didn't even know my consultancy business was eligible for a PPP loan. Novo reached out, advised me and led me through the process. They also followed up when it was time to apply for loan forgiveness.
DT
David Taylor
09/23/21
Very good banking experience
Very good banking experience I enjoy the user-friendly experience as well as the sleek design.
WI
WYNOT INTERNATIONAL LLC
09/23/21
Staff is knowledgeable of NOVO products…
Staff is knowledgeable of NOVO products and customer service is phenomenal.
VC
VIVID CLARITY
09/22/21
Horrible bank and very disrespectful
Horrible bank and very disrespectful! A million agents by the phone just to do nothing but offer to send an email to a non communicative,allowed to lie robot that tells you everything is good to go and sorry for the convenience all because the company was closed to cal and verify or fix! Would not recommend! Restricted me from a purchase from using my account right in the middle of the purchase with no warning and no reason! What a way to make my business look bad claiming to guard my ...
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AC
Angela Ching
09/20/21
Great banking
Great banking , a few delays here and there. But overall pretty good.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].