Novo Reviews in July 2026: User Ratings, Pros & Cons

A small business owners dream

As a small business owner there can be so many hurdles. But NOVO has really help to alleviate many concerns and worries I had. The experience has been seamless and I'm looking forward to being a client for a long time.

Nove is the best onilne banking service…

Nove is the best onilne banking service for small business

Billpay uses mailed checks even to…

Billpay uses mailed checks even to major financial institutions. That's horse and buggy. My latest credit card payment, as a result, never made it to Capital One. Asked them what happened and they told me to consult my mobile app. I don't have a mobile app. I don't want a mobile app. I used the desktop app. Much easier to read and navigate. My little rural credit union has a more sophisticated billpay than these guys. Their response that their mobile check deposit is only available via ...

Hiding Something, Can't be Trusted

Complete Horse $%^#&, This is a company that can't even answer simple questions about Features of their services. The person I spoke with was illiterate and refused to answer simple questions and told me that due to security issues, that I would have to sign up and contact them through the app with any questions I had. Don't trust them. Tell me, if you walked into your bank and asked them about their features and they told you that in order to give you any information that you would have to ...

Complete Suck

IS NOVO STEALING OUR MONEY? after reading all these reviews I'm wondering is NOVO Tapping into our accounts? All these reviews have the same story: money missing, no communication, no resolution.... My Business used a different banking service that we were really happy with. Like alot of other NOVO customers ,we only went with them because our bank closed and they were a recommended alternative. After a fraudulent 350$ charge on Oct 28th, it is now Nov 11th. I have had several return ...

Hands down best bank of its type! You will forget it’s essentially an online bank

I have been using this bank for just a few weeks honestly and they have been amazing, Informative, and attentive. I let account sit dormant as a back up plan if you will and I definitely plan to continue to use this bank. ALSO the approval process was much simpler and streamlined than for other online banks that offer the services. Highly recommend truly !!!!! I literally tweeted about them and told all my fellow business owner peers. It’s the best of both worlds the accessibility Of a ...

The bank is trash i asked for 6 months…

The bank is trash i asked for 6 months about why is my account frozen i can't get a response...I have a business and I'm hanging by a thread ,I have contacted a lawyer to investigate this matter since novo or Middlesex won't respond i was told months ago my account is being closed and nothing my money is showing available but their is no way it take 6 plus months to complete a investigation...stay away from novo

This card is causing my business to…

This card is causing my business to decline dramatically can’t even use the damn card after 2 transactions? I Haven’t spoke to a human yet, you’re better off using Cashapp than this stupid bank

Novo bank is the worst bank

Novo bank is the worst bank. I requested a replacement business credit card months ago with multiple phone calls and never received it. Novo no longer has customer service phone service to talk with a representative. The only way to communicate is through an autobot text. There is no way to get help for banking problems with business banking issues DO NOT USE THIS BANK!

Great team support 👍

Date of experience: November 09, 2021