Novo Reviews in July 2026: User Ratings, Pros & Cons
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Novo Reviews & Ratings
Novo pros and cons
Reviewers describe Novo as simple, fee-free banking that is easy to use for small businesses.
The interface is consistently called clean, intuitive and easy to read.
Integrations with tools like QuickBooks, Square, ACH transfers and invoicing are valued.
Customer service and support are frequently praised as helpful and responsive.
Some reviewers cite low transaction limits as a constraint for higher-volume payments.
One user wanted a single login to manage several accounts.
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Showing 2961-2970 out of 3861
AI
All In His Hands LLC. Lil Big
12/04/21
Needs live phone agents
My experience would be better if I could call at speak to someone right when I need them. I hate having to wait 24 hours for someone to email me back. This is money and should be accessible the same as my BOA account or Navy Federal.
HD
Help Desk
12/01/21
Debit card debacle.
1. My debit card was canceled after I tried to make a purchase from a business in Canada, which was not fraudulent. I informed Novo about this immediately. I was never informed the card was canceled. 2. I was told a debit card was mailed, but no details about when, or how. 3. I never received a debit card, and had to get back in touch with customer service. 4. I was told to confirm an address to have a debit card sent "express". 5. That card was never sent. 6. Now we're over three weeks ...
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HD
Help Desk
12/01/21
Debit card debacle.
1. My debit card was canceled after I tried to make a purchase from a business in Canada, which was not fraudulent. I informed Novo about this immediately. I was never informed the card was canceled. 2. I was told a debit card was mailed, but no details about when, or how. 3. I never received a debit card, and had to get back in touch with customer service. 4. I was told to confirm an address to have a debit card sent "express". 5. That card was never sent. 6. Now we're over three weeks ...
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AM
Amy Maxwell
11/28/21
Proactive and Informed…
Novo has been very proactive in making sure I have access to the support that I need to make informed banking decisions for my business. Would (and have) recommend(ed) them to friends and colleagues.
DC
Dee Csmp
11/25/21
🌟🌟🌟🌟🌟
🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟love it
BK
Berny K
11/24/21
I enjoy Novo
I enjoy Novo. Easy and simple. Doesn’t cost me money.. very user-friendly. I like the layout of the app it is very nice. And I like the immediate email response when needed.
DK
dastin kartoum
11/21/21
Great bank and support.
Great bank and support.Only issues debit cards expire within 1 year, and some support tickets crash the app.Otherwise, if your a startup there collection of member offers become an account holder well worth it.
MT
Mark Tsetsi
11/19/21
Slow to clear checks compared to other banks
The online bank is decent but the time it takes to clear checks is unreasonably long, previous banks have cleared checks in 1 or 2 days, Novo is 5 days minimum.
T
Takele
11/16/21
Awesomely streamlined
A totally streamlined process for both the loan application and forgiveness. Thank you NOVO.
A
Amelia
11/15/21
My fave bank for small businesses!
I am SO GLAD that I found Novo when I was opening my business. It's such an easy-to-use platform with lots of great perks. I love that their built-in reserves function lets me run Profit First right inside my bank account. No need to open 5 accounts! I recommend Novo to everyone!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].