Novo Reviews in July 2026: User Ratings, Pros & Cons
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Novo offers custom pricing plan
Novo Reviews & Ratings
Novo pros and cons
Reviewers describe Novo as simple, fee-free banking that is easy to use for small businesses.
The interface is consistently called clean, intuitive and easy to read.
Integrations with tools like QuickBooks, Square, ACH transfers and invoicing are valued.
Customer service and support are frequently praised as helpful and responsive.
Some reviewers cite low transaction limits as a constraint for higher-volume payments.
One user wanted a single login to manage several accounts.
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Showing 2871-2880 out of 3861
AA
Atlas Affairs
02/25/22
Novo is easy to set up and has great…
Novo is easy to set up and has great customer service. Love that they don’t charge atm or minimum fees, very business friendly
BJ
Bryan Jackson
02/24/22
Novo has been a great asset
Novo has been a great asset. Very user friendly and responsive.
DS
D. S
02/24/22
Sole proprietors - stay away.
I am a business owner in California, where a 'DBA' is not required for sole proprietors that use their last name in the business name. Novo refuses to accept checks made out to the business because they require DBA filing documents - again, even though Californa expressly does not require such. Support line was wholly unhelpful and rude. Edit: As shown by the clueless response by Novo, they will help acquire documents that the State of California expressly says not to bother obtaining. ...
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AI
All In One Landscaping
02/24/22
This bank is a Fraud I would not…
This bank is a Fraud I would not recommend this bank to anyone. Customer service is a wish and dream , their banking practices are a joke, you can not run a business with this bank nor is your companies money safe. This bank and their partner Middlesex Federal Savings closed a company account wit no notice or reason day before payroll then wouldn't answer questions and we had to go to federal court for help. DO NOT Use THEM you WILL REGRET IT !!!!!!!!
H
Herbalist
02/23/22
What I was looking for
Perfect online business bank
TF
Tyler Fournier
02/22/22
So far so good
So far so good. Simple easy to use customer support is quick and attentive.
R
Rick
02/22/22
Rix Response
Novo and all it's representatives consistently exemplify excellent service and true customer support!!!
BW
Betty Wilson
02/21/22
had an issue with routing #
had an issue with routing #. I got a quick and fast response.
IT
Itwts Thelabel
02/20/22
Novo has no customer service phone line…
Novo has no customer service phone line and it makes you wait will you put in a request for days to answer you back sometimes .. customer service sucks !! Go else we’re
SD
Sherry Diaz
02/17/22
Best business banking option!
This is the best business banking option ever! Every other online banking website turned me down for reasons that made no sense, but Novo was amazing. And they don't require a certain amount in your account, nor a deposit to open it. Friendly, fast customer support through their app they have live chat and by phone as well. I love Novo and am so glad i found them!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].