Novo Reviews in July 2026: User Ratings, Pros & Cons
Revolutionize your business banking with Novo.
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Novo Reviews & Ratings
Novo pros and cons
Reviewers describe Novo as simple, fee-free banking that is easy to use for small businesses.
The interface is consistently called clean, intuitive and easy to read.
Integrations with tools like QuickBooks, Square, ACH transfers and invoicing are valued.
Customer service and support are frequently praised as helpful and responsive.
Some reviewers cite low transaction limits as a constraint for higher-volume payments.
One user wanted a single login to manage several accounts.
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Showing 2861-2870 out of 3861
SL
Sierra Leone
03/07/22
Awesome customer service
friendly and compassionate small business banking.
TL
Tony Livingston
03/07/22
Very good experience so far
Date of experience: March 08, 2022
BL
Brad Lane
03/02/22
customer support is not responsive and can't fix issues.
I like the concept of this bank, but their customer support is not responsive and they are not able to resolve simple issues with their mobile app. This is not acceptable for people trying to run a small business. There is no easy way to call and talk with someone to help with issues.
C
Customer
03/01/22
Horrible service
Seems to be easy to open an account with Bank Novo, but when there are problems they are impossible to deal with. Received a fraud notification. Responded immediately, however they allowed one of the transactions to go through, despite my response. They offer no phone support at all. Only email support and the responses read as though English is there fifth language. Months go by with promises of returning the funds, but it never happened. Closed account and will never return.
NL
No Limit Innovation, LLC
03/01/22
Novo made banking easy
Novo made banking easy. Especially when traditional banking require a huge initial Balance to open a business account. Novo is very friendly to small business and entrepreneur.
LT
Levi Tompkins
02/28/22
Very versatile and user friendly app
Very versatile and user friendly app. I recommend this to any business looking for a banking app
X
Xavier
02/28/22
Happy customer here!
Great service, and super easy app to use and access all of one's business needs. A must have for any business owner looking to invoice customers or just keep funds seperate from one's personal funds. Customer support was a concern it being an online bank, however upon receiving an overdraft fee, a simple message requesting it be waived as a one time courtesy resulted in a quick fee reversal. Happy customer here!
FS
Ferdinand Steyer
02/28/22
Great response
Had a technical issue on their site affecting mobile check deposits. I contacted them via support chat on the app and it is now 2 hours later and the issue is resolved! Thanks, great response...
NG
NALIAHSHOME GOODSLLC
02/28/22
Horrible experience
Horrible experience, customer service sucks they are so rude !!! No help at all I had a bank deposit made Thursday! Today Tuesday next week still no deposit in my account phone number doesn’t work how you are a bank & have no agent to answer your phone calls 😒 my messages keep getting close tickets when ask about my deposits !! Horrible will close my account asap don’t recommend them to anyone …
P
PILOTSHASHI
02/25/22
⭐️ ⭐️ ⭐️ ⭐️ ⭐️
⭐️ ⭐️ ⭐️ ⭐️ ⭐️, Glad to be user of this novo. It is so easy an awesome app that you going to be addicted all day you will check the app. Process for sign up is so easy employees are on top of your email for support. They're all best in privacy it takes three days for approval but it's worth it. Cheers to NoVo
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].