Novo Reviews in July 2026: User Ratings, Pros & Cons

Recently found Novo and so far have had…

Recently found Novo and so far have had a great experience. The app is very well designed and responsive, and it seems like a good option for a small business owner.

I recommend Novo Bank for many reasons

I recommend Novo Bank for many reasons. My business is running with Novo. Im very happy with the support!!

Don’t go down this path

Don’t go down this path, I learnt my lesson in a terrible way and I don’t wish that for anyone.Could’ve been worse if s e c re coup Dot C0m didn’t help .

I opened the account thinking Novo was advanced

I opened the account thinking Novo was advanced for today's banking needs, it was disappointing to my shock 1) they didn't provide checkbooks, the virtual checks took more than 10 days to reach the recipients, no bank takes that long other than novo. I contacted the customer care and they were pretty much useless. 2) I disputed a transaction on my account and it was less than 10 - 15 days old, it took me long to create a dispute, it wasn't a one click process, and later they sent me 3-4 ...

NOVO has been awesome to work with…

NOVO has been awesome to work with since I joined. The application process was easy and thorough. Since The app and website have been user friendly and support has been quick, friendly and resolved my user error. I have recommended to others already and will continue to recommend.

Great unless you actually need help

Novo Bank seems like a great idea, until you have a problem that requires the intervention of a human. That’s where things fall apart because there really is no mechanism for you to speak to a human. It’s possible, too, to be completely shut out of their app, which is the only way they will communicate with you, with the simplest of circumstances.. For example, I don’t receive email on my telephone so if I’m traveling or away from my computer I can’t give you a code sent to my email. But ...

Excellent customer support

Date of experience: March 15, 2022

I WANT MY MONEY!!!

On March 3, 2022 I located a customer service number to call and speak with a live person at Novo regarding receiving my 15k SBA funding for my business. In fact, I called several times during this time. On March 9th, 2022 I logged into my account to check if my funds had become available as it was confirmed that the ACH had been sent. When I logged in I noticed that there was an adjustment with a code stating closeout. This was alarming and I called in to speak with someone about it as I ...

The best bank!

I love everything about this bank! Excellent and helpful customer service with ease of use. I highly recommend banking with Novo, thank you!

Novo is awesome and amazing

Novo is awesome and amazing. Response time for any problems is quick. They show concern. They work with you to resolve the problems. Consider banking with them it is with it.