Novo Reviews in July 2026: User Ratings, Pros & Cons
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Novo Reviews & Ratings
Novo pros and cons
Reviewers describe Novo as simple, fee-free banking that is easy to use for small businesses.
The interface is consistently called clean, intuitive and easy to read.
Integrations with tools like QuickBooks, Square, ACH transfers and invoicing are valued.
Customer service and support are frequently praised as helpful and responsive.
Some reviewers cite low transaction limits as a constraint for higher-volume payments.
One user wanted a single login to manage several accounts.
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Showing 2791-2800 out of 3861
DW
D.L. Watson
06/01/22
I've been with NOVO for two years now…
I've been with NOVO for two years now and they're an asset to my business.
DW
D.L. Watson
06/01/22
I've been with NOVO for two years now…
I've been with NOVO for two years now and they're an asset to my business.
JA
Jonathan Arceneaux
06/01/22
Stay far away if you care about customer support or usability
If you care about customer support or simple task like using your account to pay lease, stay far away. This company has issues with Pre-Note authorizations which is a zero dollar test to validate bank account information. I've never had a bank with this issue. I am not able receive funds via EFT because the account always fail confirmation test. Also, I cant add account and routing to pay lease because it also fails. With no ACH, I'm only able to use debit card which has really high fees to ...
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WI
Works in Fraud
05/31/22
Your account is not secure
I had a brand new card with two transactions with trusted vendors before my card was compromised wiping half of the funds in my new business. I could not verify the authenticity of their own fraud department as they were asking for my account number after I had been told they would never request that information. Yet their email support confirmed the call was from their fraud department. Recently, Novo sent out several sms and email blasts about protecting your accounts from phishing ...
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JW
Jaiden Wilson
05/31/22
Reliable
Easy to use and cost effective. Reliable and haven’t had a single issue. Very much like the addition of merchant working capital
VV
Viveca Velez
05/31/22
Joining NOVO has been a great…
Joining NOVO has been a great experience for me, making it easy to make deposits directly from Square Reader.
VV
Viveca Velez
05/31/22
Joining NOVO has been a great…
Joining NOVO has been a great experience for me, making it easy to make deposits directly from Square Reader.
JW
Jaiden Wilson
05/31/22
Reliable
Easy to use and cost effective. Reliable and haven’t had a single issue. Very much like the addition of merchant working capital
TD
tom demitras
05/31/22
Fraud protection doesn't exist
Fraud protection is borderline nonexistent at Novo. May 28th (holiday weekend), my business banking was drained to 0 balance with a series of 50+ charges on my Novo card. I never even had a physical card. They began small and then ramped up. Once the larger charges were rejected, they went down again until my balance was under 10 dollars. They requested I click to file fraud on every single transaction (about 5 clicks each). There is no such thing as phone support. Today is 9/14 and I've ...
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N
N/A
05/30/22
Great for my small business.
Date of experience: May 31, 2022
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].