Novo Reviews in July 2026: User Ratings, Pros & Cons

DO NOT USE THIS BANK

DO NOT USE THIS BANK. I have lost my housing because of this bank. They absolutely destroyed my life because they closed my account for no reason and still have not sent me my money in over 2 months. There is no accountability, no apology, no actual human I have even gotten a hold of. Everyone who works for this company should be ashamed of themselves. I hope this bank fails, crumbles, and is no longer able to inflict this suffering on another customer.

Hiii good night byee bro I am so happy…

Hiii good night byee bro I am so happy for you to be series of the year old boy

DONT USE NOVO

IF YOUR READING THIS PLEASE PLEASE DONT MAKE A NOVO ACCOUNT, THEY LITERALLY CLOSED MY ACCOUNT FOR NO REASON AND DIDN’T TELL ME WHY. PLEASE DONT USE NOVO ACCOUNT TRY SOMEWHERE ELSE DONT USE NOVO BANK ACCOUNT AT ALL!!!!!!!

Unreliable

The service is not ready for prime time. The check deposit is slow and unreliable. The bank would refuse to deposit official checks without explaining why. You have to mark the check with "for mobile deposit at Novo", which makes it a pain to deposit to other banks after they refuse to accept it. The customer service is online only very slow to respond and not helpful in resolving issues. It is hard to run a business with such service. The idea is good, the execution is poor.

Really not impressed with any Bank that…

Really not impressed with any Bank that doesn't offer Instant Transfers. Virtual card wouldn't work with CashApp or Uber but the Authorizing Zero dollar charge Push notifications were popping up meaning they're just blocked from happening. Instant transfers are a life line for any small business. Would not recommend this account to anyone unless they were to partner with a much better bank. If you like online banks I recommend Found. Although they for some reason got rid of Mobile Deposit ...

I wish I could give less than a 1 star

I wish I could give less than a 1 star. Whoever has created a mobile deposit app needs to go back to elementary to learn. It's a nightmare to deposit a check. Constantly rejecting the images which doesn't make any freakin sense. While many banks nowadays instantly funds your account, NOVO takes act congress to make that happen. Simply Horrible & pathetic!

Great banking option for new businesses!

Date of experience: June 23, 2022

Absolutely Wonderful Bank

Absolutely wonderful bank. Great communication and they are constantly working to innovate. They integrate with multiple apps including Stripe, Square, Shopify, and PayPal, Venmo, Quickbooks, and Freshbooks just to name a few.

The absolute worst bank i have ever…

The absolute worst bank i have ever dealt with in my life, and i have dealt with many banks. They take forever to fund checks and most of the deposits are rejected for no good reason at all. i have been trying to deposit a single check with them for over a month with no luck. Finally, they told me that they were closing my account and weren't allowed to tell me why. Save yourself the aggravation that i had gone thru and stay away from this terrible bank!

SCAM BANK: Tons of hidden fees

Tons of hidden fees and no customer service. I lost more money by Novo not working with all banks and transactions taking up to a week to process. DO NOT SIGN UP.