Novo Reviews in July 2026: User Ratings, Pros & Cons
Revolutionize your business banking with Novo.
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Novo Reviews & Ratings
Novo pros and cons
Reviewers describe Novo as simple, fee-free banking that is easy to use for small businesses.
The interface is consistently called clean, intuitive and easy to read.
Integrations with tools like QuickBooks, Square, ACH transfers and invoicing are valued.
Customer service and support are frequently praised as helpful and responsive.
Some reviewers cite low transaction limits as a constraint for higher-volume payments.
One user wanted a single login to manage several accounts.
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Showing 2721-2730 out of 3861
CS
Chad ShaferPT
08/05/22
I wanted to love it but novo has…
I wanted to love it but novo has terrible customer service and if you want to deposit checks digitally, it won't happen. As another reviewer pointed out, they reject your checks and you have to embarrass yourself by asking your client for a new check.... Novo gives no reason behind what is wrong or why the check is rejected..... run far away if you need a bank in your corner, novo is terrible!!
C
CLAUDIA
08/04/22
Horrible company
Horrible company, business was declined for an account and they offer NO reason at all, we contacted the support and they sent back a copy paste response we ask them to be specific and they ignore all future emails.
C
CLAUDIA
08/04/22
Horrible company
Horrible company, business was declined for an account and they offer NO reason at all, we contacted the support and they sent back a copy paste response we ask them to be specific and they ignore all future emails.
IG
IndieONE Global
08/03/22
The absolutely worse banking experience…
The absolutely worse banking experience ever. The manager doesn't respond to emails or circumstances and hides behind her team. They don't have a contact number or chat to resolve problems. You can only respond via their horrible mobile app. Very unprofessional organization. After closing our account they sent the balance of our account to an account that does not belong to us, without our knowledge or permission. So our attorney will be filing a lawsuit for sure. This is the worst banking ...
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PM
Property Management
08/03/22
I have been with novo for almost a…
I have been with novo for almost a year. With no notice. Novo froze and canceled the bank account with no notice and no explanation. They refuse to release my funds. When your a small business you have bills to pay. This is bad business. If you have a bank account with novo. I would not keep alot of money in the account. They may close the account with no notice and tie up your money for ever and you may never get it back. I would not bank with this company. It could be a scam.
IG
IndieONE Global
08/03/22
The absolutely worse banking experience…
The absolutely worse banking experience ever. The manager doesn't respond to emails or circumstances and hides behind her team. They don't have a contact number or chat to resolve problems. You can only respond via their horrible mobile app. Very unprofessional organization. After closing our account they sent the balance of our account to an account that does not belong to us, without our knowledge or permission. So our attorney will be filing a lawsuit for sure. This is the worst banking ...
Read more
PM
Property Management
08/03/22
I have been with novo for almost a…
I have been with novo for almost a year. With no notice. Novo froze and canceled the bank account with no notice and no explanation. They refuse to release my funds. When your a small business you have bills to pay. This is bad business. If you have a bank account with novo. I would not keep alot of money in the account. They may close the account with no notice and tie up your money for ever and you may never get it back. I would not bank with this company. It could be a scam.
JS
Jason Smith
08/02/22
NOVO looks nice, but stay away!
Novo looks nice, but they have a very poor customer service and all of my correspondence were basically generic and diverting responses from them. I asked to speak with a supervisor 4 times and they would just divert to a FAQ page. I would highly advise any small business owner to stay away, you don’t need to waste your time.
JS
Jason Smith
08/02/22
NOVO looks nice, but stay away!
Novo looks nice, but they have a very poor customer service and all of my correspondence were basically generic and diverting responses from them. I asked to speak with a supervisor 4 times and they would just divert to a FAQ page. I would highly advise any small business owner to stay away, you don’t need to waste your time.
S
Sue
08/01/22
A friendly efficient hub for online business
As a small online business, I am so happy we decided to try online banking with Novo. There are so many smart features and integrations that make it easy to keep organized, prepare for taxes, and make transactions simple and efficient. For an older newcomer to online banking, customer service has been excellent. They are quick to respond, and are very helpful and patient.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].