Novo Reviews in July 2026: User Ratings, Pros & Cons

First time small business owner

First time small business owner. Nova has been great for me with transferring money, providing me with a versatile debit card, working with incoming/outgoing checks and monitoring/managing my business funds online (and on my phone). Highly recommend!

Excellent application--the best!

Excellent user interface with all the options a business owner needs. Smartly put together and easy to navigate which gives you time to focus on growing your business

Excellent application--the best!

Excellent user interface with all the options a business owner needs. Smartly put together and easy to navigate which gives you time to focus on growing your business

First time small business owner

First time small business owner. Nova has been great for me with transferring money, providing me with a versatile debit card, working with incoming/outgoing checks and monitoring/managing my business funds online (and on my phone). Highly recommend!

Worst Banking Experience Ever

This is the worst banking experience I've ever had. I would never, ever recommend Novo to anyone. They are slow, they are inconsistent with their rules, they have put my business at risk. I bought into the nice front-end experience and I got fooled. I am moving all three of my business. accounts off their platform for good. And I recommend everyone else stay away.

Been with Novo for almost a year now…

Been with Novo for almost a year now and the limitation of only communicating with them through the app didn't present a problem until the app stopped working. There is no way to communicate with them, no phone number, no email, nothing and Middlesex Savings has no way to communicate with them. P.S. They are not accredited through the BBB either. I have a few thousand dollars currently missing that's preventing me from paying vendors and I'm stuck, there is nothing I can do. I hope I help ...

Novo is a great way to get banking…

Novo is a great way to get banking services for your business without all the fees, minimum balance requirements and hassle I associate with brick and mortar banks. It was fast and easy to sign up and I have used them for a couple years now with no real problems. The only drawback would be for businesses that function mostly on cash, you would have to do things a bit differently for that.

They have extremely poor customer…

They have extremely poor customer service and glitches within their app. The saving grace here is the integrations otherwise Blue Vine for me is where I stay.

Splendid service

Whenever I have an issue, the Novo customer service team is always there to help. They're in a continual cycle of improving Novo, and I am grateful for that.

Straight-forward banking experience

I moved my business banking to Novo a few years ago, after my other bank closed. I have a very small, service-based business (just me and a couple of contractors) and the features with Novo are perfect for my needs. It made paying my contractors easy. The ability to set aside funds in "reserves" is very helpful. Overall, it has been a smooth and straight-forward experience using Novo.