Novo Reviews in July 2026: User Ratings, Pros & Cons
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Novo Reviews & Ratings
Novo pros and cons
Reviewers describe Novo as simple, fee-free banking that is easy to use for small businesses.
The interface is consistently called clean, intuitive and easy to read.
Integrations with tools like QuickBooks, Square, ACH transfers and invoicing are valued.
Customer service and support are frequently praised as helpful and responsive.
Some reviewers cite low transaction limits as a constraint for higher-volume payments.
One user wanted a single login to manage several accounts.
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Showing 2511-2520 out of 3861
K
Khadijah
10/15/22
Novo makes processing my Customer's…
Novo makes processing my Customer's payments easy. The integration with Stripe allows immediate deposits.
ST
Sean Tapscott
10/14/22
Routine authentication failure
Doing ok. Better than most banks that claim small business support. Yet they don't authenticate using true 2FA, with QR code shared secret authentication, but rather a three pronged SMS and email authentication system which requires me to pull POP emails down manually from my business email address while also pulling from my text messages in a painful and hard-to-execute process all for a 30 second balance check on a website, declaring instead that I should just use the mobile app on a ...
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ST
Sean Tapscott
10/14/22
Routine authentication failure
Doing ok. Better than most banks that claim small business support. Yet they don't authenticate using true 2FA, with QR code shared secret authentication, but rather a three pronged SMS and email authentication system which requires me to pull POP emails down manually from my business email address while also pulling from my text messages in a painful and hard-to-execute process all for a 30 second balance check on a website, declaring instead that I should just use the mobile app on a ...
Read more
TH
Tyler Herron
10/13/22
Novo has to be one of the worst…
Novo has to be one of the worst business banking solutions I've worked with. From the lack of customer support (there is literally no phone number to call for support) to the abundance of false advertising about their "Perks" (which never work and which Novo has no motivation in helping you redeem), this platform is filled with empty promises while trailing behind its competitors with extra long deposit cycles, transfer limits, absence of a payroll solutions, and more. I have already ...
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JW
Julia Williams
10/13/22
fast and easy to get new card thanks
Date of experience: October 14, 2022
RL
randy law
10/13/22
They rejected a deposit because they…
They rejected a deposit because they say it appeared to be altered. The check was perfectly written with no stray or corrected marks. I have to rethink the internet banking experience. I will share this experience with everyone
B
Bill
10/12/22
Overall our experience has been pretty…
Overall our experience has been pretty good using Novo. The only drawback we have run into is that there is no one to call when an issue or question arises. They do have a way to send a message to support, but that is accessible only through the phone app and not through the web login. Having said that, the response time to the support requests made through the app is typically the same day, and usually within an hour or two. They also send you an email saying a response has been sent to ...
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B
Bill
10/12/22
Overall our experience has been pretty…
Overall our experience has been pretty good using Novo. The only drawback we have run into is that there is no one to call when an issue or question arises. They do have a way to send a message to support, but that is accessible only through the phone app and not through the web login. Having said that, the response time to the support requests made through the app is typically the same day, and usually within an hour or two. They also send you an email saying a response has been sent to ...
Read more
TM
TJ Maher
10/12/22
BEST online/mobile bank period.
BEST online/mobile bank period. ✅ simple & intuitive ✅ practical & efficient ✅ does everything you'd expect from a bank ✅ allows for a mobile lifestyle
WW
Wrizzo Wrisley
10/12/22
Good news
Using Nova for my business works great.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].