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Novo - New SaaS Software

Novo Reviews in July 2026: User Ratings, Pros & Cons

Revolutionize your business banking with Novo.

4.22

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Novo offers custom pricing plan

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Novo Reviews & Ratings

4.22

Very Good

Based on 3861 ratings & 3861 reviews

Rating Distribution

Excellent

(2930)

Very Good

(154)

Good

(71)

Poor

(103)

Terible

(603)

Novo pros and cons

  • Reviewers describe Novo as simple, fee-free banking that is easy to use for small businesses.

  • The interface is consistently called clean, intuitive and easy to read.

  • Integrations with tools like QuickBooks, Square, ACH transfers and invoicing are valued.

  • Customer service and support are frequently praised as helpful and responsive.

  • Some reviewers cite low transaction limits as a constraint for higher-volume payments.

  • One user wanted a single login to manage several accounts.

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Showing 2371-2380 out of 3861

T

Todd

11/14/22

1 out of 5

I could not be more frustrated

I could not be more frustrated. Four months ago someone stole my wallet. I called all the credit cards to cancel the charges and possible charges. I only had an issue with Novo. They ignore my complaint, they did not cancel the card in time, and after MONTHS trying to reach someone at customer care (if they can say that is customer care) they asked me to pay a $400 charge made at Walmart that the criminal made. When told that I was trying to reach out to someone without a solution for 4 ...

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CW

Clarity Window Care

11/13/22

4 out of 5

Banking "Road Rage" ,But Alls Well..

The Business structure and App are very good so im happy keeping them as a banking source. My issues so far- Over 3 months to receive debt card, the connected bank/App function is seriously broken when it comes to access my funds waiting on card. Only option was a 5 day wait EBT. I'm sure that doesn't happen to everyone so I can't let my bad experience completely reflect on them. Good stuff- They offer paper checks to anyone you request. The sign up process is thorough and check cashing is ...

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RA

Robyn Alwi

11/11/22

5 out of 5

Great service!

Great service!! They helped me even on a weekend.

ED

Ellen Dudley

11/05/22

5 out of 5

Satisfied

Easy, intuitive, efficient.

R

Raza

11/05/22

1 out of 5

Novo has been my worst experience…

Novo bank has been my worst experience with banks. Most of the times I’ll transfer earnings from PayPal to my account and Novo will show its posted but it wouldn’t reflect on my balance amount for a day or two. This is not the first time this happened it’s a frequent issue with Novo. My advice to anyone who has their account find a different bank.

CI

Constance Innerarity Crawford,

11/04/22

5 out of 5

User friendly and responsive to my…

User friendly and responsive to my questions, integrates well with all my financial apps and business model. Thanks a Million!

E

E!

11/01/22

1 out of 5

Non-existent support, broken UI

We've used Novo for an LLC business account for about a year now. It's a very simple set-up. We invoice a single client, once a month, for deposit into the Novo account. Then we distribute funds as personal draws. It's a grand-total of about 5 transactions per month. As a "Fintech" company the movile first model is OK, but it *should* work, but there are so many problems, the code is alpha at best. support is non-existent. I mean really non-existent. I have an open support ticket for a ...

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SM

Sharona McClendon

11/01/22

5 out of 5

Excellent Customer Service

Excellent Customer Service. User-friendly system.

S

ST

10/31/22

1 out of 5

Thumbs-down from me

This is not at all what I signed up for! I can't pay most of my business bills, the "support" articles are largely unhelpful, and the whole experience has been disappointing. There is no in-person chat feature for questions. I've de-funded my account and just want to close it and move on, but that's also proving to be a challenge. I really hope they up their support game, and soon. Total headache; I will not be recommending!

C

CryptoZooeez

10/30/22

5 out of 5

Great for small businesses!

Perfect solution for small businesses!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].