Novo Reviews in July 2026: User Ratings, Pros & Cons

I would not recommend Novo…

I would recommend going with another bank. I used Novo for about a year and a half. Customer service is lacking and you will receive little support anyway. If you need support, you have to submit a ticket. It also means if you have anything urgent, you’ll be out of luck. The final straw for us was when our business had changed structure and Novo said it required a new account so just resubmit an application and then we’ll just transfer our funds over, easy enough. It was rejected and we ...

Request a new debit card.

I initially had a lot of trouble calling in their customer service line for assistance with getting a new debit card mailed to me because the first one got lost in the mail. Someone must have mentioned it to higher-ups because I was pleasantly surprised to find out that option is available via Novo app and it was easy to request for a new card. Thank you! Novo keeps costs down for my new start-up. No hidden fees or charge for using their business checking account or savings and you can ...

Novo offers a great experience for new small business owners.

Novo offers a great experience for small business owners. I am new to owning my own business, and have appreciated what they offer - from easy invoicing for clients, to quick responses via chat, to referral bonuses when I share their services. They have made the business end easier for me as I have started, and continue to grow my business.

Novo has really made life much easier…

Novo has really made life much easier for my business. Easy to sign-up, easy to use and so many useful features especially the stripe integration.

I would honestly give them zero stars…

I would honestly give them zero stars if I could. This so called “bank” is THE WORST. I’m starting a new business and have $125k in my account with them. I have waited over a month for the physical debit card (they keep postponing when it should arrive) and tell me to use my virtual card. Well despite more than twenty attempts asking them to increase my $500 virtual card daily limit, they refuse. Despite have six figures in my account. This has halted my business operations and cost me, ...

I own a automation company and every…

I own a automation company and every client of mine has positive feedback from using NOVO, I also bank with NOVO Business and I have to say its easy and its everything you need 5/5

Small Business Lifesaver

Once they made all of the upgrades, this was perfect for my small business. The big bank "Chase" hate them, wanted to charge me a ridiculous fee just to have an account because we were not moving large sums. Novo was a life saver.

Great banking services are provided.

Date of experience: January 02, 2023

Great for small business

Great services, easy to use. Just the right amount of communication for things to be clear, but not overbearing. Would recommend.

The Future of Business Banking

Novo is maybe one of the best business online banks out there. They offer so many useful tools and actively listen to customer feedback. I highly recommend using them for your banking needs!