Novo Reviews in July 2026: User Ratings, Pros & Cons

Impossible to get ahold of a…

Impossible to get ahold of a representative. I’ve been waiting on a new debit card for 4 months now, can’t close my account because I can’t find anyone to speak with. Extremely frustrating, I’ve had to open a secondary account with a big bank to ensure I actually have a debit card but this has put me in bad situations

I started off liking novo when I used…

I started off liking novo when I used previously however this time I have had such issues I closed my account. They kept refusing to deposit my checks from my employer without giving me reason. They would tell me to write deposit at novo only on the back in pen which I did then would tell me they wouldn’t deposit it but stated they didn’t have to give me a reason why they rejected it. So now my check was useless to another bank which upset my employer when I had to ask for another check. I ...

This bank provides unreliable service…

This bank provides unreliable service and unnecessary difficulties. 1) Received a fraud alert after business hours and no one was available to address the matter or remove the temporary lock on the account, 2) Bank does not provide check books, 3) During business hours, getting support is a hit or miss, phone rings and you're expected to leave a message or go through chat support online 4) Phone support never seems to have the answers and expect you to wait to receive a message through chat ...

Novo is a wonderful online bank for…

Novo is a wonderful online bank for small businesses. With no fees, easy transmission of funds to and from, and excellent support. I highly recommend Novo to other small businesses.

I love using NOVO because of its…

I love using NOVO because of its simplicity. The app is very user friendly. I’ve been using them for over a year and have not experienced any issues.

Highly Recommend

I've had a Novo account for about four months and I'm loving it. I created an account because I'm following the Profit First method and wanted an account that would allow me to make reserves for savings, profit, etc. and Novo lets me to just that. There are also great features like the Stripe integration that allows you to get your payouts faster. Highly recommend.

Best online business bank account

Novo has so many convenient features for business banking and they are always improving. I would never go back to a traditional bank for my business banking needs now that I have found Novo!

User friendly

User friendly, timely customer service, and love the reserves and how they auto separate deposited funds.

Love Novo

Love Novo! Been using this bank for my business ever since Azlo shut down.

This online banking service enables me…

This online banking service enables me to start and operate my business effortlessly. I use the affiliated apps to invoice and receive payments directly to me as well. Any time I have had an issue customer service was extremely helpful.