Novo Reviews in July 2026: User Ratings, Pros & Cons

Easy & Convince

I have been using NOVO and liked jt a lot.When I have issues, customers service has not failed to solve them. They have live person you can talk to and they answer your calls pretty quickly. Unlike Bluevine business which I also have, NOVO can provide separate cards for business partners and this is awesome to have! Thank you NOVO!

More opportunities

The company needs to be ready to partner with existing businesses to provide low rate affordable loans for both working capital and expansion.

Amazing how something free can be that…

Amazing how something free can be that good

I lost trust in them after they asked…

I lost trust in them after they asked me to send my identification via unsecured email and then held my businesses money because I would not do so. Ridiculous. To this day, I do not have access to my business account, even logging in with the original device where they can see the IP address, same login information, etc. At one time they were good. Along the way, I've seen similar stories from others online. They are not trustworthy any more and I will only bank with entities that have a ...

I lost trust in them after they asked…

I lost trust in them after they asked me to send my identification via unsecured email and then held my businesses money because I would not do so. Ridiculous. To this day, I do not have access to my business account, even logging in with the original device where they can see the IP address, same login information, etc. At one time they were good. Along the way, I've seen similar stories from others online. They are not trustworthy any more and I will only bank with entities that have a ...

When I first open my business account I…

When I first open my business account I wasn't sure what to expect from Novo. Since I am a small business I didn't expect much, but their service is outstanding they always get back with you on time. It doesn't matter what questions you have or what issues you are having they are very punctual when it comes to questions and security of your account. I am very happy with Novo and I highly recommend. Small business owner FSA Solutions LLC

Venmo, Zelle, etc. are very unreliable with Novo

I really wanted to love Novo, but there are a few things that have ended up being deal-breakers for me. One is that you can't connect it to Zelle. Another is that the connection to Venmo constantly has issues, as other here have mentioned. (It will decline transactions even if you have plenty of money in your account.) But the most important flaw is that support takes forever to reply to you when you have an issue. I'm running a business here, and have already had one issue where a ...

Great bank for freelancers

As a freelancer, I love Novo. I've never used an online bank but this just made sense for the way my business operates. It allows me to separate my personal finances from my business without having a lot of rules such as daily fees.

Opening Business Account

Every was smooth sailing from beginning to end in opening your business account.

I got to have a zoom meeting with the…

I got to have a zoom meeting with the people who work at the bank, it made it very personal to meet the people that work there.