Novo Reviews in July 2026: User Ratings, Pros & Cons

Bank that stealsDisgusting service for offshore clients…

Disgusting service for offshore clients who had money stolen by Esoirito. We are told to go to a local branch but we don't have one anymore.

Bank that stealsDisgusting service for offshore clients…

Disgusting service for offshore clients who had money stolen by Esoirito. We are told to go to a local branch but we don't have one anymore.

If you can avoid using Novo the better for you…

I know that behind organisations like Novo there are many people with a genuine desire to do things well and stand out. Unfortunately, all those efforts to try to propose a modern, viable banking alternative for nascent organisations is completely lost in terrible customer service like very few others. This is totally unacceptable in an organisation on which a company's revenues and finances must rest. The integration they have with Plaid is flawed (this kind of technical glitch can ...

If you can avoid using Novo the better for you…

I know that behind organisations like Novo there are many people with a genuine desire to do things well and stand out. Unfortunately, all those efforts to try to propose a modern, viable banking alternative for nascent organisations is completely lost in terrible customer service like very few others. This is totally unacceptable in an organisation on which a company's revenues and finances must rest. The integration they have with Plaid is flawed (this kind of technical glitch can ...

A Better Way of Business Banking

Outstanding chat service that complements their overall customer service. Prompt release of credible deposits.

The way it should be

Simple, Easy, Fast

I wouldn't recommend them. No customer service!!

I wouldn't recommend them. There's no easy way to deposit funds. I was overdrawn $20 and repeatedly asked them, (when I could reach them by email, as they have absolutely no means of speaking with anybody) if I could give them my other debit card to cover it, or mail a check to cover it. They did not. They closed my account, and I have commissions still going to that account because my company has hundreds of independent contractors, and don't know who the refunds belong too. Novo refused ...

I wouldn't recommend them. No customer service!!

I wouldn't recommend them. There's no easy way to deposit funds. I was overdrawn $20 and repeatedly asked them, (when I could reach them by email, as they have absolutely no means of speaking with anybody) if I could give them my other debit card to cover it, or mail a check to cover it. They did not. They closed my account, and I have commissions still going to that account because my company has hundreds of independent contractors, and don't know who the refunds belong too. Novo refused ...

Very easy to set up an account

Very easy to set up an account. Only wished cash deposits could be done especially for in person business transactions when cash is received.

Great Bank to Use when Starting a…

Great Bank to Use when Starting a Business Starting a business isn't easy, and most banks require a large sum of money in the account to avoid fees. Novo made it easy to have a business account without needing a lot of money to start.