Novo Reviews in July 2026: User Ratings, Pros & Cons
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Novo Reviews & Ratings
Novo pros and cons
Reviewers describe Novo as simple, fee-free banking that is easy to use for small businesses.
The interface is consistently called clean, intuitive and easy to read.
Integrations with tools like QuickBooks, Square, ACH transfers and invoicing are valued.
Customer service and support are frequently praised as helpful and responsive.
Some reviewers cite low transaction limits as a constraint for higher-volume payments.
One user wanted a single login to manage several accounts.
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Showing 2041-2050 out of 3861
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Susan Sayler, MA, LPC
03/30/23
Novo makes my business banking super…
Novo makes my business banking super easy with integrations into other platforms that I use and the ability to create reserves for different purposes within the same bank account.
NK
Nick Korbel
03/30/23
Easy to use tech
Easy to use tech, responsive customer support
J
Julie
03/30/23
I have nothing but wonderful things to…
I have nothing but wonderful things to say about my experience with Novo. I have been a customer for two years. The bank is a tremendous supporter of small business startups, and customer service is professional and responsive. I was apprehensive about not having a "storefront" to do in-person banking but I've never looked back or had regrets. Their integration with Stripe is seamless. I highly recommend Novo for small business owners.
BT
Brieann Thueson
03/30/23
Great for small business!
Easy process to open account, send invoices and more
KJ
Kristin Johnson
03/30/23
Great online bank for small…
Great online bank for small businesses/entrepreneurs! We love working with Novo and have had nothing but positive interactions with support when needed!
GG
Gabriell Gaiter
03/30/23
I love the amount of customer service…
I love the amount of customer service you all give to your users!
CC
Compassionate Care Doula Servi
03/30/23
I enjoy Novo online business banking
I enjoy Novo online business banking. Using the app is very user friendly. I am able to get my invoices out in a timely manner. It's also easy to keep track of expenses.
SK
sean kosofsky
03/30/23
I have really enjoyed using this app
I have really enjoyed using this app. At the interface is terrific and all my banking is smooth. I use this for my small business
A
Abdi
03/30/23
Novo has serious security issues & Extremely bad customer service
Some funds were stolen from my account at the end of March 2023. What's worse, Novo was alerted about the suspicion of theft even before any transaction took place. Unfortunately, they did nothing to stop the theft! So many tickets opened about the issue and Novo made only a partial return of my funds after 5 months! They're not only a very unsecure bank, but also keep your money like crooks! I've moved all my funds to another institution because of this experience. Luckily, the theft was a ...
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T
Train
03/30/23
NOVO and Middlesex Federal holding my money hostage
I guess my experience is not unique after reading these reviews. My account has been frozen and under review with no explanation as to why when I have literally has no issues negatively on my part. The chat response says the account is under review by their banking partner and all my transactions are declining! WORST BANK EVER! I will spend my weekend finding out who to make a complaint to regarding both NOVO and Middlesex.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].