Novo Reviews in July 2026: User Ratings, Pros & Cons

Novo is awesome for small business

Novo is awesome for small business. No hassles, really easy to setup, and everything is super intuitive. My only complaint, which is very minor is that it might take a day or so for charges to reflect in your balance, so you may think you have more money than you really do until it updates. I went on a trip to Hawaii and most of my charges didn't reflect until a few days later. If they are able to make the account balance reflect charges in real time, the platform would be flawless.

As a small business owner…

As a small business owner I needed a bank that would be a good fit for me. Novo has lived up to my expectations and then some. I love Novo bank and recommend to all my small business acquaintances!

Almost two year long user

I’ve been with Novo for almost two years. As a brand new business owner I needed to have an easy bank. I found that with Novo. No fees. Money is there quickly. Payroll is always on time. Easy to do electronic transfers. I couldn’t ask for more with a bank.

Frictionless

We’ve been using Novo for a few years, flawless/frictionless service — essential for small businesses

Love the zero fees.

Date of experience: April 06, 2023

Fantastic customer service

Fantastic customer service. Had an issue that I thought would be difficult to adjust but that wasn't true as the service received corrected the error and set me straight. Panic avoided.

I LOVE the fact that we can have so many reserve accounts!

I LOVE the fact that we can have multiple reserve accounts and have set transfer percentages very easily. The ease of adding deposit accounts is wonderful. I would like an easier way for assistance when an issue does arise. I also did have an issue mailing a check and since have switched to ACH deposits for that payee. Overall, I love working with Novo.co

Check deposits takes too long to clear

The reviews that give Novo 4 or 5 stars are not true. 3 to 5 business days for checks to clear is not good for small business. I will use Novo for my stripe transactions but not for check deposits. Check deposits get put on hold automatically and they make you sign the checks for deposit only at Novo Bank so you cannot cancel once you find out that your deposited funds will not be available until a specific date after 3 business days. I will stick with traditional banks or credit union for ...

Best online bank out there

Best online bank out there. Super easy to use, and mobile friendly. We use it for all 6 of our businesses

I love Novo!

I love Novo! It's been smooth sailing from the start, they are really helping small businesses take control of their finances. Very grateful to work with them.